Author: cls-author

Improving Your Culture is Not Just a Priority, It Must Be an Obsession!

One of my employees asked me, “Lee, why do you OBSESS over culture?” I think the culture here is pretty great!”  “Well, the culture here is pretty great BECAUSE I obsess over it!” I told her.

Caring is the Precursor to Company Culture

If you want to be thought of as the best manager your employees have ever had, you have to care from within. Your people have to PERCEIVE you as genuinely giving a damn about them AS PEOPLE – not just robots (headcount) who show up to generate numbers for you.

Improving Your Coaching Effectiveness is as Easy as A-B-C

Many salespeople these days say they’d like to have more interaction with their sales managers. Specifically, according to the 2017 Voice of the Sales Rep study, they’d like to have more sales coaching. But is the limited amount of coaching we’re giving them doing any good?

5 Reasons Sales Reps Will Leave Your Company and What to Do About it

73% of sales reps have, at some point in their career, left a company of their own accord, according to a January 2017 survey of 725 U.S. sales representatives by my firm SalesFuel. It’s a fact that one of the biggest headaches for sales managers these days is trying to find and hire good salespeople. I often get asked about the best places to find sales talent and how to reel in the best candidates. But it’s more productive to look at the problem from a different angle.

So, you screwed up. Here’s how to make it worse!

You can probably think of many examples of cover-ups that were worse than the crime. Intentionally or unintentionally, people foul things up. It’s the reaction to those mistakes that reveals their true character.

10 Requirements for a Winning SALES Culture

In an earlier column, I stated that culture is the kind of behavior you allow and the kind of behavior you won’t allow. Now, I’d like to dive a little deeper into how you can build and maintain a winning SALES culture.

So, you screwed up. Here’s how to make it worse!

You can probably think of many examples of cover-ups that were worse than the crime. Intentionally or unintentionally, people foul things up. It’s the reaction to those mistakes that reveals their true character.

What’s the Difference Between Sales and Marketing?

Where does marketing end and sales begin? It doesn’t matter what you’re selling, it’s a question many managers wrestle with. It’s also one of the biggest obstacles to getting your sales and marketing efforts in alignment.

If YOU Won’t Invest in You, Why Should I?

As we head into another new year, people will talk about their New Year’s resolutions. Forget that stuff! Instead of resolutions, I want to challenge you to think about INVESTING in yourself. But here’s the hard truth: if you’re waiting for your boss or your employer to make that investment for you, you could be waiting a long time.

Spring Housing Market Shaping Up As Tale of Two Coasts

As the spring home shopping season heats up, buyers and sellers nationwide can expect very different experiences when it comes to negotiating power. West Coast markets like the Bay Area, San Antonio and Los Angeles are expected to be more favorable for sellers. While eastern markets – namely Cleveland, Philadelphia and Tampa – will be best for buyers, according to Zillow.

C. Lee Smith March 19, 2014 Newsroom

Ad-ology 2012 Marketing Forecast: Mobile is the Next Advertising Frontier for U.S. Small Businesses

Small businesses are clearly on board with online marketing overall, but interest in mobile is up sharply, according to Ad-ology Research. More than 20 percent of small business decision-makers say they plan to commit more resources to mobile marketing in 2012, up from the 12 percent who said the same last year.

Marketing Forecast: Bad Customer Service, Cause Marketing, Online Shoppers

The August edition of Ad-ology Marketing Forecast includes Bad Customer Service, Young Adults & Cause Marketing, and Online Shopping+Social Networks.

C. Lee Smith August 16, 2011 Video Tags:
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