Author: Shannon Bryant

Best of 2014: Digital Coupons Leading Overall Rate of Coupon Growth

Consumers are increasingly comfortable redeeming digital coupons they access online as well as printing coupons from the web, according to a recent report by coupon technology company Inmar. Some 329 billion coupons for Consumer Packaged Goods (CPGs) – including both traditional, paper coupons and digital, paperless coupons – were distributed in the U.S. in 2013.

Best of 2014: “Selfies” Trend Creating Demand for Cosmetic Surgery

The rise of ‘selfies’ is having a huge impact on the facial plastic surgery industry according to a new study by the American Academy of Facial Plastic and Reconstructive Surgery (AAFPRS).  The study revealed that one in three facial plastic surgeons surveyed saw an increase in requests for procedures due to patients being more self

Spending on Discretionary Gifts on the Rise This Holiday Season.

Card Holders Most Commonly Use Rewards to Make Necessary Household Purchases

Economy, Climate Concerns Create Demand for New Generation of Sustainable Products and Services

The lawn & garden market is expected to post $21.5 billion at retail sales in 2011, down slightly from $22.7 billion in 2007, according to a new report from Packaged Facts. Closely linked to housing and employment trends, the lawn and garden market has been constrained by the Great Recession and its lingering drag on the economy, as well as high energy prices and climate concerns. However, analysts say those challenges also represent opportunities.

Nearly Half of Mobile Phone Users Own Smartphones

According to new research from Nielsen, nearly half (48%) of all U.S. mobile phone users own smartphones as of January 2012. The adaption of smartphones is changing how consumers shop. says Nielsen president of strategic initiatives John Burbank. Retailers are wise to learn and invest now in order to be best positioned to “follow the consumer wherever she goes,” said Nielsen president of strategic initiatives John Burbank.

Shoppers Opt for Private Label Over National Brands Across Specific Categories.

Small and Big Ticket Spending Indicators on the Rise

New Forecast Predicts 2.5% Increase in Retail Sales for 2010

The National Retail Federation released its 2010 economic forecast recently, projecting retail industry sales (which exclude automobiles, gas stations, and restaurants) will increase 2.5% from 2009. According to its bi-monthly Retail Sales Outlook, influential economic indicators such as the housing market and employment are beginning to show positive signs, which will bolster consumer confidence throughout the year. Analysts still expect shoppers to continue to be frugal with their discretionary spending, but say retailers will soon be able to reap the benefits of leaner, smarter inventories and a year and a half of pent up consumer demand.

Hispanic Consumers Represent Opportunity for Health & Wellness Companies

More than 10 million Hispanics are eligible to gain health insurance coverage under the Affordable Care Act, representing unparalleled opportunity for businesses aiming to succeed in the emerging health economy focused on delivering consumer-centered care, according to a new report. Respecting the cultural and consumer preferences that differentiate Hispanic consumers will be critical for companies looking to build trust and market share among the Hispanic population.

Shoppers Seeking More Personalized Connection with Grocers

As consumers continue to demand more from retailers, the grocery industry should adapt and provide targeted shopping experiences tailored to specific consumer needs and changing demographics, according to a new report from PwC. While online channels may not become a common way to buy groceries in the near future, technology will still play a major role in the evolving grocery experience.

Staff, Service Key to Customer Loyalty at Home-Improvement Retailers

Customer satisfaction is highest among home improvement retailers that provide a knowledgeable and readily available staff to address customer needs, according to a new study from J.D. Power & Associates. While location is a primary driver for customers to select a home improvement retail store, it’s an outstanding experience that keeps them coming back to the store.

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