Trying to juggle the strengths and the needs of multiple people can be a balancing act of epic proportions. One thing that can make this a little bit easier is making sure that your team looks up to you.
Category: Communication Tips
Tony Chatman is president of Chatman Enterprises and author of the book, The Force Multiplier is a touchstone to inspire leaders to transform people (and their personalities!) into a high-performing team that gets the job done. In this episode, we discuss: unconscious bias in management, why there have to be winners and losers on teams, and customizing management to achieve better results
Let’s say you’re trying to do a good job coaching a specific employee. But every time you meet with them, you end up arguing. Maybe there’s some door slamming, too.
“Sorry to bother you.” This simple polite phrase is very common, especially among salespeople. But, one sales professional believes saying it has become a bad habit.
You generally wear your positivity on the “inside.” However, your enthusiasm is how you show it to the world – by your face, your voice, and your gestures.
You try to address prospects’ needs in your email messages. And, you always include a call to action. Have you also considered the DISC style of the recipient?
“Thank you for your consideration.” These words are the typical polite response to a prospect turning down your deal. Often reps use this phrase as a farewell before walking away from a lost deal. But, it’s actually something you shouldn’t say.
Despite the convenience and ease of today’s technology, there really is no substitute for face-to-face communication. This is especially true for sales.
Are you guilty of focusing on task excellence and neglecting relationship excellence? Michael Stallard, co-founder and president of the Connection Culture Group, says this is a common management problem.