Category: Communication Tips

Why You and Your Team Should Build Relationships Through Social Media

Is it time to refresh your management style? Maybe so – especially if you rose  in your company’s ranks a while ago.

7 Tips for Building Trust in Sales With Improved Communication

Ensuring clarity in communication is the responsibility of each individual, particularly since our performance is so frequently appraised based on our ability to effectively communicate.

Have You Set A Goldilocks Point For Your Team?

You and your team members probably think that technology is helping you multitask and work more efficiently, but that’s not always the case. Have you ever wondered if there is a Goldilocks point – a perfect balance between being always connected and working alone?

How to Rally Your Team Around Values That Unite You

We’re entering the season of Thanksgiving, a time of year when we remind ourselves to be grateful. You can also show your employees that there is more that unites than divides you.

How to Make Your Employees Your Biggest Supporters

Trying to juggle the strengths and the needs of multiple people can be a balancing act of epic proportions. One thing that can make this a little bit easier is making sure that your team looks up to you.

Manage Smarter 45: Winners, Losers & The Force Multiplier

Tony Chatman is president of Chatman Enterprises and author of the book, The Force Multiplier is a touchstone to inspire leaders to transform people (and their personalities!) into a high-performing team that gets the job done. In this episode, we discuss: unconscious bias in management, why there have to be winners and losers on teams, and customizing management to achieve better results

How to Extinguish the Fireworks Between You and the “Difficult Employee”

Let’s say you’re trying to do a good job coaching a specific employee. But every time you meet with them, you end up arguing. Maybe there’s some door slamming, too.

Stop Saying This During Follow Ups

“Sorry to bother you.” This simple polite phrase is very common, especially among salespeople. But, one sales professional believes saying it has become a bad habit.

Are You Showing Enough Enthusiasm?

You generally wear your positivity on the “inside.” However, your enthusiasm is how you show it to the world – by your face, your voice, and your gestures.

Are Your Sales Emails Speaking to Your Prospect’s Behavioral Style?

You try to address prospects’ needs in your email messages. And, you always include a call to action. Have you also considered the DISC style of the recipient?

Facing A Failed Deal? Don’t Say This!

“Thank you for your consideration.” These words are the typical polite response to a prospect turning down your deal. Often reps use this phrase as a farewell before walking away from a lost deal. But, it’s actually something you shouldn’t say.

How To Make the Gatekeeper Your Ally

The gatekeeper. That elusive figure who wields so much control over who gets to reach the decision-maker. Anyone can be a gatekeeper, from the secretary answering the phone to the assistant who sets appointments.

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