Category: Leadership + Management

Are You Training Your New Managers?

Businesses spend a lot of time worrying about keeping the sale pipeline full. Can you say that you spend an equal amount of time thinking about and developing current staff members for leadership roles?

Manage Smarter 66: Why Training Fails And How To Fix It

Jason Forrest, founder and CEO at FPG (Forrest Performance Group), is a leading authority in culture change programs and an expert at creating high-performance, high-profit, and “Best Place to Work” cultures. In this episode, we discuss: Why 70% of training in U.S. businesses fails; how managers can change team behaviors to embrace and retain training, and how “Performance equals knowledge minus leashes”

Is Your Sales Training Missing the Mark On Engagement?

Business leaders are getting the picture. When they train their sales manager and reps, revenue rises

What Percentage of Your Sales Managers Receive the Training They Need?

Is one of your newly promoted sales managers floundering? If they are complaining that their reps aren’t delivering, the root of the problem may be with you.

Don’t Be Afraid To Change

It was Benjamin Franklin who said that nothing in this world is certain except death or taxes. But in reality, we should really add change to that list.

Manage Smarter 65: Professional Services and Business Development

Doug Fletcher is the co-author of a new book titled, How Clients Buy: A Practical Guide to Business Development. Doug will be sharing with us today insights into winning client business based upon his 25 years of practical experience, and the research he has conducted over the past 4 years. In this episode, we discuss:

What to do about the Mad Hatter in Your Organization

The Hatter in Lewis Carroll’s Alice’s Adventures in Wonderland is sometimes called the Mad Hatter. Do you know why? And do you know why having an employee who behaves like a Mad Hatter in your organization is a managerial call-to-action?

Here’s How the Best Managers Influence Their Supervisors

Some managers spend their time setting goals for and coaching their team members. They’re usually aiming to reach targets set by senior managers. So, what happens when the manager’s manager isn’t setting the right targets?

Why Introverts Make Strong Leaders

As an introvert, you might believe that only gregarious individuals, like those with a strong D component based on the DISC theory of human behavior, can truly lead people. Nataly Kelly will tell you to stop selling yourself short.

Manage Smarter 64: Powerful Phrases All Managers Must Know

Brian Robinson is a sales and marketing expert, best-selling author, and coach. He has worked for some of the best-known companies in the world, including Coca-Cola USA and Johnson & Johnson. In this episode, we discuss: the Top 10 Power Phrases all managers need to know to motivate internal teams and external clients to action; his management strategy that resulted in selling one million dollars in business in 12 months; and how to craft great questions to elicit more informed, positive responses.

Seven Things Good Sales Leaders Do

People love to follow leaders who know where they are going and who care about their followers. Even those who consider themselves to be leaders are usually willing to follow others who seem focused and collaborative.

How to Delegate Tasks to Increase Productivity and Employee Engagement

Are you a superhero? If you own a small or medium-size business, you should be asking yourself that question.

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