Are your sales reps whining that they don’t have enough autonomy? Maybe they’re telling you, as Lee Salz wrote about a while back, that they can take care of business on their own.
Category: Coaching Tips for Managers
To be an effective leader, you need to know the difference between managing and coaching. Outwardly, the roles appear to be similar, but in practice, they are drastically different.
Do you have any rock stars on your team? If you’re like many managers, you may be over-relying on these employees.
They’re ambitious, highly educated and want to participate as individual contributors at work. Does this description sound familiar?
Carter Cast has uncovered the key reasons that good people – talented, motivated, got-game people – run into trouble when they move from contributing to managerial roles. This is fascinating research, especially in the context of a sales organization where so many great reps fail to make the leap to successful managers.
More employers are finding that their new hires lack soft skills. Whether it’s learning to speak confidently or handling customer complaints with grace, new employees need more training and coaching.
Mark Eaton is a 7’4″ NBA All-Star, motivational speaker, entrepreneur, and author. He is passionate about sharing his teamwork message and has spoken to many world-class organizations. His book, The Four Commitments of a Winning Team, is a blend between his intriguing personal story and his principles for team building. Even if you don’t follow professional basketball, we’re certain you will enjoy it.
Maybe you’ve been told that you need to provide your team members with more real challenges. In turn, they’ll reward you by working hard and being loyal.
You may not have suffered from the problem, but some of your employees do. I’m talking about the fear of speaking up in meetings.
Is there something uncontrollable about the sales function? Many top leaders think so.
We all know it’s expensive and difficult to replace an existing employee. You may be able to save yourself time and money by training your underperformer and coaching them on how to be more engaged.
There are four main stages that most teams go through: from forming the team, to growing the team, to becoming a well-oiled machine. I like to call these stages of team development The Four Stages of Team Matriculation