Category: Emotional Intelligence for Managers

Manage Smarter 62: Gravitas – How to Achieve and Manage It

Deborah Thomas-Nininger is the founder of DTN Productions International, a company that provides professional development training on all areas of international and domestic protocol specializing in reputation management, business etiquette and communication effectiveness. IN episode 62, we discuss: the definition of gravitas for leaders as one of the 4 pillars of character; why taking the time to up your effort at etiquette/manners will pay off; What managers need to do to become defined as “serious leaders” in their organization; and the importance of email responses, tone of voice, body language etc. in the workplace.

Do You Know The Difference Between Behaving Badly and Lacking Self-Awareness?

Are your team members coming to you with the same old complaints about a co-worker? We can all have problems working with others and a lack of self-awareness leads to many of these problems.

Are Your Emotional Responses Demotivating Your Team Members?

When you walk into a room, do people tend to stop talking and start leaving? Some leaders might think nothing of this response and decide everyone else has a problem.

Manage Smarter 56: Managing Calmer Under Pressure

Tina Greenbaum is a High-Performance Specialist, holistic psychotherapist, author, speaker and workshop leader. She is the creator of the program Mastery Under Pressure, an executive coaching program that teaches Olympic-level mindset skills for peak performance in high-stakes and high-stress environments. In this episode, we discuss: becoming a calmer manager to boost team performance; how to be aware of stress points in the moment without judgement; questions to ask about goal setting vs. stress levels; and dealing with fear and negative self-talk.

Toxic Workplaces Can Kill You (Really)

You don’t have to work with heavy machinery, volatile chemicals, or in extreme weather conditions for your job to be dangerous to your health. Bad workplaces lead to bad health – and even death.

When You’re The Cause of Employee Turnover

It’s easy to justify departures by blaming the booming economy. After all, this could be an employee’s chance snag that dream job. But, there could be a more ominous reason for turnover at your company.

How To Manage The Employees Who Cry

No manager wants to emulate the character George Clooney famously portrayed in the movie, Up In The Air. But, you do need to be able to stay focused when a team member you’re managing starts crying.

Do You Possess the Management Trait Employees Value Most?

Many management studies these days have us believing that employees will beeline for the exit if the boss forgets to ask how their child or puppy is doing. News flash. The latest research from Stanford Graduate School of Business shows employees have another priority.

Do Your Managers Know This Conflict-Resolution Trick?

Many rock-star employees believe they have leadership potential. Before you move them into a management role, give them some training – specifically in conflict management.

Manage Smarter 45: Winners, Losers & The Force Multiplier

Tony Chatman is president of Chatman Enterprises and author of the book, The Force Multiplier is a touchstone to inspire leaders to transform people (and their personalities!) into a high-performing team that gets the job done. In this episode, we discuss: unconscious bias in management, why there have to be winners and losers on teams, and customizing management to achieve better results

How to Extinguish the Fireworks Between You and the “Difficult Employee”

Let’s say you’re trying to do a good job coaching a specific employee. But every time you meet with them, you end up arguing. Maybe there’s some door slamming, too.

Are You Teaching Your Employees to Use ‘360 Listening?’

Employees often take their behavioral cues in the workplace from their managers. If you’ve been in the habit of shutting down dissenters, your attitude is a great disservice to your team and your company.

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