Category: Emotional Intelligence for Managers

Do You Possess the Management Trait Employees Value Most?

Many management studies these days have us believing that employees will beeline for the exit if the boss forgets to ask how their child or puppy is doing. News flash. The latest research from Stanford Graduate School of Business shows employees have another priority.

Do Your Managers Know This Conflict-Resolution Trick?

Many rock-star employees believe they have leadership potential. Before you move them into a management role, give them some training – specifically in conflict management.

Manage Smarter 45: Winners, Losers & The Force Multiplier

Tony Chatman is president of Chatman Enterprises and author of the book, The Force Multiplier is a touchstone to inspire leaders to transform people (and their personalities!) into a high-performing team that gets the job done. In this episode, we discuss: unconscious bias in management, why there have to be winners and losers on teams, and customizing management to achieve better results

How to Extinguish the Fireworks Between You and the “Difficult Employee”

Let’s say you’re trying to do a good job coaching a specific employee. But every time you meet with them, you end up arguing. Maybe there’s some door slamming, too.

Are You Teaching Your Employees to Use ‘360 Listening?’

Employees often take their behavioral cues in the workplace from their managers. If you’ve been in the habit of shutting down dissenters, your attitude is a great disservice to your team and your company.

Mistakes & Fear: An Honest Look At Leadership

Leadership is more than just a job; it’s a responsibility. A big responsibility. There have been countless talks and presentations and lectures on how to be a good leader. So many people talk about leadership, but they typically don’t mention a vital aspect: Past screw-ups.

Manage Smarter 38: Human-Centric Leadership for the Future

Deb Westphal is CEO of Toffler Associates, a dynamic and future-focused strategic consulting and advisory firm that helps organizations build resilience and sustain growth in a complex global landscape. She’s a Futurist and Executive Advisor. In episode 38, we discuss: How a culture that puts people first can counter the future wave of artificial intelligence, the five shifts managers need to know that control how people work together, and how to hire managers who are early tech adopters and can work well with machines.

9% of Employees Are Currently Being Bullied

Did you know it was THIS BAD? I’m talking about workplace bullying. The 2017 WBI U.S. Workplace Bullying Survey found that 60.3 million U.S. workers are impacted by bullying in the workplace. Here are the details.

How to Stop the BMW Syndrome in Your Workplace

Did you know that the average employee spends 2.5 hours a day engaged in workplace drama? That statistic comes from Cy Wakeman, President and CEO of Reality-based Leadership.

Manage Smarter 31 – Jennifer Crittenden: Working Well with the Opposite Sex

   Jennifer Crittenden is the author of The Discreet Guide for Executive Women as well as What’s A Guy To Do? How To Work with Women and several other titles. Through her company, The Discreet Guide, she offers professional development training programs and workshops in “Exceptional Presence” and interpersonal/communication skills. Crittenden is considered a

Civil Behavior in the Workplace Starts with You

Our incivility is now invading the workplace, and bad behavior is demoralizing managers and employees. If you want to do something about this negative trend, listen to what Christine Porath has to say.

How Far Will You Go to Uphold Your Company’s Values?

As a leader, it’s your job to maintain the work culture that you and others have carefully crafted. If you want your employees to be motivated and engaged, you have to take action when an employee grossly violates your company’s values

1 2 3 4