Category: Emotional Intelligence for Managers

Toxic Workplaces Can Kill You (Really)

You don’t have to work with heavy machinery, volatile chemicals, or in extreme weather conditions for your job to be dangerous to your health. Bad workplaces lead to bad health – and even death.

How Much Are You Spending on Your Employee Recognition Program?

Your employees are probably getting called by recruiters regularly. And, they’re likely hearing about the great salaries and benefits they could be scoring at one of your competitors’ companies. How are you going to retain them?

When You’re The Cause of Employee Turnover

It’s easy to justify departures by blaming the booming economy. After all, this could be an employee’s chance snag that dream job. But, there could be a more ominous reason for turnover at your company.

How To Manage The Employees Who Cry

No manager wants to emulate the character George Clooney famously portrayed in the movie, Up In The Air. But, you do need to be able to stay focused when a team member you’re managing starts crying.

Do You Possess the Management Trait Employees Value Most?

Many management studies these days have us believing that employees will beeline for the exit if the boss forgets to ask how their child or puppy is doing. News flash. The latest research from Stanford Graduate School of Business shows employees have another priority.

Do Your Managers Know This Conflict-Resolution Trick?

Many rock-star employees believe they have leadership potential. Before you move them into a management role, give them some training – specifically in conflict management.

Manage Smarter 45: Winners, Losers & The Force Multiplier

Tony Chatman is president of Chatman Enterprises and author of the book, The Force Multiplier is a touchstone to inspire leaders to transform people (and their personalities!) into a high-performing team that gets the job done. In this episode, we discuss: unconscious bias in management, why there have to be winners and losers on teams, and customizing management to achieve better results

How to Extinguish the Fireworks Between You and the “Difficult Employee”

Let’s say you’re trying to do a good job coaching a specific employee. But every time you meet with them, you end up arguing. Maybe there’s some door slamming, too.

Are You Teaching Your Employees to Use ‘360 Listening?’

Employees often take their behavioral cues in the workplace from their managers. If you’ve been in the habit of shutting down dissenters, your attitude is a great disservice to your team and your company.

Mistakes & Fear: An Honest Look At Leadership

Leadership is more than just a job; it’s a responsibility. A big responsibility. There have been countless talks and presentations and lectures on how to be a good leader. So many people talk about leadership, but they typically don’t mention a vital aspect: Past screw-ups.

Manage Smarter 38: Human-Centric Leadership for the Future

Deb Westphal is CEO of Toffler Associates, a dynamic and future-focused strategic consulting and advisory firm that helps organizations build resilience and sustain growth in a complex global landscape. She’s a Futurist and Executive Advisor. In episode 38, we discuss: How a culture that puts people first can counter the future wave of artificial intelligence, the five shifts managers need to know that control how people work together, and how to hire managers who are early tech adopters and can work well with machines.

9% of Employees Are Currently Being Bullied

Did you know it was THIS BAD? I’m talking about workplace bullying. The 2017 WBI U.S. Workplace Bullying Survey found that 60.3 million U.S. workers are impacted by bullying in the workplace. Here are the details.

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