Category: Emotional Intelligence for Managers

Civil Behavior in the Workplace Starts with You

Our incivility is now invading the workplace, and bad behavior is demoralizing managers and employees. If you want to do something about this negative trend, listen to what Christine Porath has to say.

How Far Will You Go to Uphold Your Company’s Values?

As a leader, it’s your job to maintain the work culture that you and others have carefully crafted. If you want your employees to be motivated and engaged, you have to take action when an employee grossly violates your company’s values

Manage Smarter 27 – Dr. Paul White: Appreciation at Work

Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. He is the coauthor of three books including, The 5 Languages of Appreciation in the Workplace, written with Dr. Gary Chapman (author of the #1 NY Times bestseller, The 5 Love Languages), which has sold over 250,000 copies. In episode 27, we discuss: the difference between recognition and appreciation; how should managers best show their appreciation and how often; and the five languages of appreciation.

Conflict-Averse Managers: Here’s How to Stop Avoiding that Dreaded Encounter

If you’ve been managing people for any length of time, you know it’s not always fun. You know what I’m talking about. It’s those days when you have to address an employee performance issue. If you’re conflict averse, you may be avoiding these encounters.

Toxic Workplaces Can Kill You (Really)

You don’t have to work with heavy machinery, volatile chemicals, or in extreme weather conditions for your job to be dangerous to your health. Bad workplaces lead to bad health – and even death.

Managers: How to Stop the Gossip Chain

It’s easy for us to revert to our seventh-grade selves at work. When you and your team members engage in office gossip, you’re wallowing in negative energy. Here’s how to stop.

Is Your Everyday Narcissism Under Control?

If you’re suffering from everyday narcissism, as described by Nancy Van Dyken, it could be seriously impacting your ability to lead your team. Here’s what to look for.

How to Boost Productivity through Quiet Leadership

We often think of the best leaders as the ones who stand up in front of their employees and deliver inspiring speeches. We also need quiet leaders, as described by Art Markman in his recent Fast Company article.

Manage Smarter 20 – Steve Sisler: Tips for the Conflict Averse Manager

As a behavioral mastermind and personality expert in both behavior and values analysis, Steve Sisler is the lead Behavioral Analyst at The Behavioral Resource Group. He is the also the author of four popular books, including his latest “There’s More to Management Than a Big Desk.” In episode 20, we discuss overcoming fear to tackle conflict head on, how certain personalities are better suited for certain positions, and putting yourself in positions where your personality works in your favor.

Does That Employee Dispute Boil Down to a Communication Problem?

We’d like to think that we’ve come a long way since employees settled their disputes with their fists. Most of us don’t have to put up with brawling in our workplaces, but employee disagreements are real.

How to Stop Being the Manager Everyone’s Afraid of

Plays well with others. This category appears on quarterly reports at many schools across the U.S. It’s a measure of how well school kids are doing on the social front. Maybe the topic should come up more often in the workplace.  

Are You Unwittingly Offending Your Team Members?

Before you tell another joke to your team, remember that comedy is usually based on someone else’s misfortune. Unless you’re making yourself the butt of your jokes, you could be headed for trouble.

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