Category: Emotional Intelligence for Managers

Mistakes & Fear: An Honest Look At Leadership

Leadership is more than just a job; it’s a responsibility. A big responsibility. There have been countless talks and presentations and lectures on how to be a good leader. So many people talk about leadership, but they typically don’t mention a vital aspect: Past screw-ups.

Manage Smarter 38 – Deb Westphal: Human-Centric Leadership for the Future

Deb Westphal is CEO of Toffler Associates, a dynamic and future-focused strategic consulting and advisory firm that helps organizations build resilience and sustain growth in a complex global landscape. She’s a Futurist and Executive Advisor. In episode 38, we discuss: How a culture that puts people first can counter the future wave of artificial intelligence, the five shifts managers need to know that control how people work together, and how to hire managers who are early tech adopters and can work well with machines.

9% of Employees Are Currently Being Bullied

Did you know it was THIS BAD? I’m talking about workplace bullying. The 2017 WBI U.S. Workplace Bullying Survey found that 60.3 million U.S. workers are impacted by bullying in the workplace. Here are the details.

How to Stop the BMW Syndrome in Your Workplace

Did you know that the average employee spends 2.5 hours a day engaged in workplace drama? That statistic comes from Cy Wakeman, President and CEO of Reality-based Leadership.

Manage Smarter 31 – Jennifer Crittenden: Working Well with the Opposite Sex

   Jennifer Crittenden is the author of The Discreet Guide for Executive Women as well as What’s A Guy To Do? How To Work with Women and several other titles. Through her company, The Discreet Guide, she offers professional development training programs and workshops in “Exceptional Presence” and interpersonal/communication skills. Crittenden is considered a

Civil Behavior in the Workplace Starts with You

Our incivility is now invading the workplace, and bad behavior is demoralizing managers and employees. If you want to do something about this negative trend, listen to what Christine Porath has to say.

How Far Will You Go to Uphold Your Company’s Values?

As a leader, it’s your job to maintain the work culture that you and others have carefully crafted. If you want your employees to be motivated and engaged, you have to take action when an employee grossly violates your company’s values

Manage Smarter 27 – Dr. Paul White: Appreciation at Work

Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. He is the coauthor of three books including, The 5 Languages of Appreciation in the Workplace, written with Dr. Gary Chapman (author of the #1 NY Times bestseller, The 5 Love Languages), which has sold over 250,000 copies. In episode 27, we discuss: the difference between recognition and appreciation; how should managers best show their appreciation and how often; and the five languages of appreciation.

Conflict-Averse Managers: Here’s How to Stop Avoiding that Dreaded Encounter

If you’ve been managing people for any length of time, you know it’s not always fun. You know what I’m talking about. It’s those days when you have to address an employee performance issue. If you’re conflict averse, you may be avoiding these encounters.

Toxic Workplaces Can Kill You (Really)

You don’t have to work with heavy machinery, volatile chemicals, or in extreme weather conditions for your job to be dangerous to your health. Bad workplaces lead to bad health – and even death.

Managers: How to Stop the Gossip Chain

It’s easy for us to revert to our seventh-grade selves at work. When you and your team members engage in office gossip, you’re wallowing in negative energy. Here’s how to stop.

Is Your Everyday Narcissism Under Control?

If you’re suffering from everyday narcissism, as described by Nancy Van Dyken, it could be seriously impacting your ability to lead your team. Here’s what to look for.

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