Category: Listening Tips for Managers

Are You Teaching Your Employees to Use ‘360 Listening?’

Employees often take their behavioral cues in the workplace from their managers. If you’ve been in the habit of shutting down dissenters, your attitude is a great disservice to your team and your company.

How to Succeed as a First-Time Sales Manager

Jennifer Gluckow, founder of Sales in A New York Minute, knows a thing or two about sales. She’s also a first-rate manager with plenty of street cred.

Leaders: Are You Asking Team Members Enough Questions

My way or the highway. That is the motto of many old-school leaders who are focused on getting the job done. Failure to encourage questions could indicate negative leadership traits.

Have You Spent a Day Working Alongside Your Team Members?

One boss I had years ago faced a big challenge. He needed to connect with the buildings and grounds employees he’d just been assigned to supervise. How was he going to understand those grievances if he spent most work days buttoned up in meetings in the executive wing? Simple.

Listen Up! What Leaders Can Learn From Team Members

Are you still having trouble listening to your employees? Maybe the problem is you don’t get the true purpose of listening.

Is It Time to Update to Your Active Listening Skills?

Is one of your team members in your office again? Is this the same team member who has been complaining about the same issue for months?

Leaders: Are You Truly Present?

Few leaders have been able to truly connect with and inspire people the way Bill Clinton does. How exactly does he pull this off?