Category: Trust/Credibility for Managers

This One Mistake Can Ruin A Boss’s Credibility

It takes a long time for leaders to build trust and credibility with their employees. Just a few minutes of bad behavior on your part can completely destroy what you’ve worked so hard to earn.

Tom Peters: The Magic of Managing by Wandering Around

Tom Peters has been writing books and advising CEOs since before many of us were born. His ideas are as trendsetting and important now as they were thirty years ago. When he joined us on our Manage Smarter podcast earlier this year, he reminded us of what business leaders need to do to achieve excellence

You Need More Than A Company Outing To Build Trust

These days, leaders are busy taking their teams on bowling outings or to participate in volunteer events. But, when you need your team to buckle down and commit to completing an important project, trust is what makes the difference.

How to Succeed as a First-Time Sales Manager

Jennifer Gluckow, founder of Sales in A New York Minute, knows a thing or two about sales. She’s also a first-rate manager with plenty of street cred.

The Foundation of Effective Teamwork: Trust and Respect

For a workplace team, a strong foundation is incredibly important. Effective teamwork must include five interpersonal elements that mesh together to efficiently reach their goals.

Manage Smarter 36: Managing with Ethics and Integrity

Donald Lee Sheppard is a highly sought-after speaker and the author of “The Dividends of Decency” and Principal at SHEPPARD. He coaches corporate leaders and students on the importance of values-based leadership, employing “Win-Win-Win” models of business and is an expert in ethics and integrity. In episode 36, we discuss: the definition of “Leadership Malpractice” with examples drawn from recent developments in college athletics, how to breathe life into your existing “Code of Ethics” for daily execution and how to recognize good ethics and integrity in job candidates.

Are Your Word Choices Undermining Your Leadership Credibility?

Few transitions are more intimidating than moving from a staff position into a management role. To succeed in your new role, you’ll need to transmit your thoughts and ideas into words that motivate and portray credibility.

Use The Presence Principle to Boost Your Leadership Effectiveness

In today’s world, the social media scolds will quickly figure out if you’re not authentic. One way to improve your leader effectiveness is to follow the presence principle.

Manage Smarter 19 – Tom Peters: The Excellence Dividend

Tom Peters is a best-selling author and world renowned expert on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. In episode 19, we discuss: Tom’s new book – The Excellence Dividend, how to avoid being replaced by technology, the characteristics of a successful team and the critical need for soft skills mastery by managers at all levels.

Manage Smarter 18 – Cory Mosley: Being Credible, Likable and Bankable

Cory Mosley has been an entrepreneur since the age of 14 with business interests in the salon, laundry, business consulting, automotive, and confectionary sectors. As an established business strategist, Cory counts corporations like Audi, Volvo, BBDO, and COX Enterprises amongst his client portfolio. In episode 18, we discuss the importance of credibility and likability for managers and how to connect with colleagues in 2018.

Top Seven Ways Leaders Can Destroy Trust

Fostering trust is a key leadership development task for creating a winning culture within every team and a challenge that must be met.

Manage Smarter 15 – Jeffrey Hayzlett: Secrets of the C-Suite

Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C-Suite Radio. Hayzlett is the author of three best-selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. In episode 15, we discuss how the C-Suite thinks, how to talk to them and how to become one of them.

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