Category: Manage Smarter Episodes

Manage Smarter 17 – Michael Stallard: Culture as a Competitive Advantage

Michael Stallard is cofounder and president of the Connection Culture Group, a leadership training and consulting firm that has advised NASA, Costco and other well known American companies. Michael is the primary author of the book Connection Culture: The Competitive Advantage of Shared Identity, Empathy and Understanding at Work. Texas Christian University founded the TCU Center for Connection Culture based on Michael and his colleagues’ work. In episode 17, we discuss the definitions of culture, how managers can improve it (or damage it) and the ROI from a positive culture in the workplace.

Manage Smarter 16 – Jennifer Gluckow: Tips for Young and First-time Managers

Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. In episode 16, Jennifer discusses how age plays a role in the workplace and uses her professional experience to share her advice for young managers and first-time managers.

Manage Smarter 15 – Jeffrey Hayzlett: Secrets of the C-Suite

Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C-Suite Radio. Hayzlett is the author of three best-selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. In episode 15, we discuss how the C-Suite thinks, how to talk to them and how to become one of them.

Manage Smarter 14 – Joy Altimare: Managing Stress and Work-Life Integration

Joy Altimare is the Chief Engagement and Brand Officer at EHE, an industry-leader in company health and wellness for over 100 years. With over 16 years of experience in the marketing field, she has become an expert advisor to organizations looking to tackle growth, innovation, and technology challenges. In episode 14, Joy shares her insight on how managers can: better deal with stress and balance work, home and health.

Manage Smarter 13 – Jeffrey Gitomer: Attitude is Everything!

Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude – which has just been published a new edition with many new tips to help you find, build and keep a winning attitude. In episode 13, we discuss: why attitude is critical to management and leadership; countering negative attitudes and how to change your attitude by changing what you think about.

Manage Smarter 12 – Tony Alessandra: Using Data to Reduce Your Hiring Risks

Dr. Tony Alessandra is the author of the best selling book The NEW Art of Managing People and the Chief Visionary Officer of Assessments 24×7 LLC. In episode 12, we discuss how hiring mistakes impact a company in dollars, company morale, productivity, and customer satisfaction; the need for data to check the internal biases that all hiring decision makers have; and tips for making data-driven hiring decisions.

Manage Smarter 11 – Heather Monahan: Building Confidence, Resilience and Your Personal Brand

Heather Monahan is the CEO of her own company Boss In Heels and author of the new book Confidence Creator – which reveals the essential techniques for building confidence and becoming your most powerful self. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. In episode 11, we discuss the need for leaders to build their own personal brand, building confidence and resilience, and being female in the C-suite.

Manage Smarter 10 – Jordan Blakesley: How One Tweet Can Destroy Your Career or Business

Jordan Blakesley is a Principal Partner at B Public Relations, a Denver-based public relations firm. She has more than a decade of experience, specializing in PR in the travel/tourism, restaurant/food/wine and luxury real estate industries. In episode 10, we discuss a social media/public relations case study involving two slain Ohio police officers and a restaurant owner who tweeted carelessly about their killings and the resulting lessons for managers, leadership and business owners.

Manage Smarter 09 – Bernie Fischer: Achieving Greater Training Results Through Adaptive Learning

Bernie Fischer is an award-winning training professional teaching business intelligence and analytics, sales strategy and tactics, digital marketing and reputation management. She is also Affiliate Faculty at Regis University and an Adjunct Instructor at the University of Denver. In episode 09, we discuss what is adaptive learning, why is it a better approach to training and developing people, embedding bite-size micro-learning into your culture and how to become an adaptive manager.

Manage Smarter 08 – Michael Tracy: Why Sales Managers Must Teach Tactics

Michael Tracy is the co-author of the worldwide best-selling book “Unlimited Sales Success.” As the Founder of Sales Journey, Michael has recruited, trained, managed and motivated many top sales forces to help them achieve millions in sales results. In episode 08, Michael discusses why selling for time is a critical step and why implementing it in teams is better leadership; flat vs hierarchical org structures – which is better for millennials?; and how his approach varies from that of his famous father, Brian Tracy.

Manage Smarter 07 – Shane Murphy: The Team-led Team Concept

Shane Murphy is a workforce optimization expert and an evangelist of an organizational strategy he calls “Team-led Team.” Most recently, Shane used this concept to elevate an auto parts software team’s performance to unprecedented levels. In episode 07, we discuss this merits of this concept, concerns some skeptics may have and how managers can get out of the weeds by loosening their grip. Shane is an ardent Liverpool supporter, so we also draw parallels between team management in the “beautiful game” and business.

Manage Smarter 06 – Merrick Rosenberg: Adapting to and Working with Complex Personalities

Merrick Rosenberg is the CEO of Take Flight Learning and author of the book “The Chameleon: Life-Changing Wisdom for Anyone Who Has a Personality or Knows Someone Who Does.” In episode 06, we discuss why the most successful managers are the most flexible and most adaptable – especially when it comes to communication, how managers tend to create an environment in which they thrive, rather than their team members, and a new way to train employees on DISC assessments that everyone will understand.

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