Category: Manage Smarter Episodes

Manage Smarter 30 – Carter Cast: Avoiding Career Failures, Plus How to Compete with Amazon

Carter Cast is a business professor at Northwestern University, venture capitalist and the author of the award-winning book, The Right (and Wrong) Stuff: How Brilliant Careers are Made – and Unmade.  Business Insider  called it “one of 17 must-read books for 2018.” Also a venture partner at Pritzker Group Venture Capital, Cast has played pivotal roles are some of the most iconic consumer brands including Walmart.com, PepsiCo and Frito-Lay. In episode 30, we discuss: why good people sometimes sabotage their own career, the five archetypes of career self-sabotage, how small businesses and digital companies can co-exist and compete with Amazon.

Manage Smarter 29 – Jessica Ogilvie: Recruiting Top Young Talent

Jessica Ogilvie, Ph.D. is an Assistant Professor of Marketing at Marquette University and a researcher on topics including strategic issues related to front line management, sales, and service. Most recently she was awarded the 2018 Excellence in Research Award by the American Marketing Association’s Sales Special Interest Group. In episode 29, we discuss tips for recruiting on college campuses, the differences between what Gen Z and Millennials are looking for from a job, and how to keep young talent from job hopping.

Manage Smarter 28 – Christine Porath: Mastering Civility in Your Workplace

Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it.

Manage Smarter 27 – Dr. Paul White: Appreciation at Work

Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. He is the coauthor of three books including, The 5 Languages of Appreciation in the Workplace, written with Dr. Gary Chapman (author of the #1 NY Times bestseller, The 5 Love Languages), which has sold over 250,000 copies. In episode 27, we discuss: the difference between recognition and appreciation; how should managers best show their appreciation and how often; and the five languages of appreciation.

Manage Smarter 26 – Mark Minard: Big Life+Career Turnarounds

Mark Minard is an author, podcast host and founder/CEO of Dreamshine, an agency in Ohio serving individuals with special needs. From jail at age 17, to CEO at age 26,  Minard, has built his company to a multi-million dollar company over the past 11 years. He is also the host of the podcast Elevating Business. Episode 26 is an uplifting discussion of: the importance of knowing that everyone goes through fear and doubt, and it can be overcome; the importance of belief and culture in your company; and that people can be leaders from any position in the company.

Manage Smarter 25 – Mary Gardner: Coaching Big Egos

Mary Gardner is The Charisma Coach. She’s also the founder of the Inspirational Speakers Academy and turns idiosyncrasies into assets for her speaking clients. In episode 25, we discuss what makes a good coach, how to coach people with big egos and using emotion to break though.

Manage Smarter 24 – Heather Monahan: The Confidence Creator

Heather Monahan, one of our most popular guests from our first 20 episodes, is back to share more tips on building confidence from her new book Confidence Creator. Heather is the CEO of her own company Boss In Heels. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. Heather was recently named the Brand Ambassador for Perry Ellis International’s female brand Rafaella.  Previously, she was the Chief Revenue Officer for Beasley Communications.

Manage Smarter 23 – Jeffrey Gitomer: New Economy Opportunities You Might Be Overlooking

Episode 23 features our first-ever repeat guest! As a world-renowned expert and consultant on professional development, Jeffrey Gitomer’s client list includes: Coca-Cola, Caterpillar, BMW, Verizon, Hilton, IBM, and hundreds of others. In this episode, we discuss the current U.S. economy and how to make the most of it, how to prepare now for when the economy is not strong and Jeffrey’s recommendations for protecting and increasing your profit.

Manage Smarter 22 – Jon Zellner: Managing in Large Organizations

Jon Zellner is Executive Vice President of Programming Operations for iHeartMedia, overseeing national programming, sales integration, operations, and communication to 860 radio stations in 158 markets serving 271 million monthly listeners. Before joining iHeartMedia, Jon was SVP of Programming for Sirius XM overseeing 100+ channels. In episode 22, we discuss managing in large corporate environments, managing remote employees and the constant need for reinvention.

Manage Smarter 21 – Doug Ulman: Tips for Managing Volunteers

Doug Ulman is the President & Chief Executive Officer of Pelotonia, which began in 2008 as a bike ride in Columbus, Ohio to raise funds for innovative cancer research at the Ohio State University Comprehensive Cancer Center. In just 9 years, the nonprofit has raised $157 million with 100% of donations going to cancer research. In this episode, we discuss the unique challenges/opportunities in managing volunteers, the obligation of empowerment and addressing failure with volunteers and contributors.

Manage Smarter 20 – Steve Sisler: Tips for the Conflict Averse Manager

As a behavioral mastermind and personality expert in both behavior and values analysis, Steve Sisler is the lead Behavioral Analyst at The Behavioral Resource Group. He is the also the author of four popular books, including his latest “There’s More to Management Than a Big Desk.” In episode 20, we discuss overcoming fear to tackle conflict head on, how certain personalities are better suited for certain positions, and putting yourself in positions where your personality works in your favor.

Manage Smarter 19 – Tom Peters: The Excellence Dividend

Tom Peters is a best-selling author and world renowned expert on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. In episode 19, we discuss: Tom’s new book – The Excellence Dividend, how to avoid being replaced by technology, the characteristics of a successful team and the critical need for soft skills mastery by managers at all levels.

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