The beautiful thing about a sales pitch is that it can always be tweaked. And, it should be tweaked often…maybe even right now.
Category: Connecting with the Heart
While sales without salespeople is possible, salespeople, you included, have the power to make a sale that will lead to long-term, reoccurring or multiple sales, if you master the art of emotionally-connected selling.
Your attitude has a major impact on your sales. That attitude is reflected a variety of ways, particularly in the language you use. What you say shapes how others see you, and some words that you don’t even suspect can have a negative impact.
In the sales world, it’s not just how you say it but what you say. Certain words can trigger things in buyers that make them more likely to say yes to a deal…or no thanks and move on. While managers may pass along advice about which words to avoid, there is actually data to back up these suggestions.
Have you ever secretly wanted to be a rebel? Well, now’s your chance to break some traditional sales rules.
How you ask questions can greatly alter how they’re answered – and how others view you and your business. The more you elevate question-asking to an art form, the more likely you will get the results you want.
Nearly everything is customizable now-a-days, so why are we acting as if customer service doesn’t have to be any different?
As a sales rep, your words can hold a lot of power. How you choose to articulate ideas can sway a prospect one way or the other. So, thoughtfulness about word choice is a must!
Asking the right questions at the right time is critical to high-performance selling. Appropriate-timed probing gives you access to valuable insights that can win the sale. They can also help you deliver excellent customer service once you’ve made the deal.