Category: Connecting with the Heart

Do’s and Don’ts for In-Person Pitches

Despite the convenience and ease of today’s technology, there really is no substitute for face-to-face communication. This is especially true for sales.

Empathy Statements: How They Can Help You Sell

Sales reps must do everything they can to put a prospect at ease during the sales process. One way to do so is to demonstrate empathy.

How Can You Become A Well-Rounded Sales Person?

Sales is definitely a numbers game, but it also requires a bit more than strictly business to be successful. The industry’s top performers also inject a little bit of something extra into their process.

The One Sales Question You Shouldn’t Ask

Successful selling requires reps to ask questions, and usually, the more questions asked, the better. But, not all questions are created equal.

How to Make the Right Emotional Connection with Prospects

Whether you’re working with a new prospect or an existing customer, you need to make an emotional connection. If you’re like many of your fellow sales reps, your connecting moments may not be happening often enough.

This Simple Substitution Makes Sign-Offs More Effective

Keeping your communications fresh can make you memorable in the eyes of buyers (and more likely to move deals through the pipeline).

It’s Always Time to Spruce Up Your Sales Pitch

The beautiful thing about a sales pitch is that it can always be tweaked. And, it should be tweaked often…maybe even right now.

The “art” of selling – the permanent TO DO

While sales without salespeople is possible, salespeople, you included, have the power to make a sale that will lead to long-term, reoccurring or multiple sales, if you master the art of emotionally-connected selling.

Can You Cut This Word From Your Sales Conversations?

Your attitude has a major impact on your sales. That attitude is reflected a variety of ways, particularly in the language you use. What you say shapes how others see you, and some words that you don’t even suspect can have a negative impact.

Study Reveals Words That Help Close Deals (& Those That Don’t)

In the sales world, it’s not just how you say it but what you say. Certain words can trigger things in buyers that make them more likely to say yes to a deal…or no thanks and move on. While managers may pass along advice about which words to avoid, there is actually data to back up these suggestions.

Sales Rules That Should Be Broken

Have you ever secretly wanted to be a rebel? Well, now’s your chance to break some traditional sales rules.

Ask Your Prospects These Important Questions

How you ask questions can greatly alter how they’re answered – and how others view you and your business. The more you elevate question-asking to an art form, the more likely you will get the results you want.

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