Category: Listening

Active Listening: Are You Doing It?

Likely, sales reps have heard about the importance of active listening. But very few have probably taken the time to learn what it truly is, let alone hone it as a skill.

2 Tips to Keep Your Service from Becoming Obsolete

When was the last time you updated your customer service plan? If your response was a scoff thinking that your service plan doesn’t need updates, think again.

Ace the Sale by Thinking on Your Feet

There’s one in every crowd. You’re finishing up your presentation. And then, this person asks you an impossible question.

2 Ways to Sell Yourself by Showcasing Your Humanity

Every detail of everything you’re selling is available somewhere online. So, relating that information is no longer your highest priority during a sales pitch.

What Makes You Stick Out When Your Product Doesn’t?

As different as you’d like to think your product or service is from your competition, there are rarely cases that product alone makes you the obvious choice to prospects. So, what is it your prospects are looking for? What will make you stand out? Here are a few pieces of advice from SellingPower’s Matt Singer.

Are You a Salesperson or a Sales Leader?

You may think that servant leadership has nothing to do with sales for people who aren’t in management positions. If you think that, you’re misinformed.

A Little Empathy Can Go A Long Way In Sales

From Alexa to self-driving vehicles, technology advances are impacting many industries. But, should sales reps be afraid of being replaced?

Nonverbal Cues You Are Missing, According to Sign Language Users

Many people don’t think twice about body language. But for others, it’s vital to communication. Users of American Sign Language (ASL) rely heavily on others’ movements and expressions to understand what is being said and expressed.

Rigidity

“That’s just the way it is,” or “Those are the rules, ma’am,” or “That’ll never work.” Do those kinds of sayings ever come from your mouth?

3 Easy Listening Methods to Improve Your Sales Meetings

You’ve heard the advice that sales is about helping the client and not about making money. But are you actively putting that advice into practice? A solid foundation to build effective sales on are your listening skills.

The Three Stages of Listening You Can Use to Engage Your Prospect

It’s not completely your fault. But, it is something you should take care of.

Learn to listen in two words…Shut up!

It’s amazing how much you can learn by just keeping quiet. People think you’re smarter if you’re quiet. When you keep quiet, people will often ask if everything’s okay.

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