Likely, sales reps have heard about the importance of active listening. But very few have probably taken the time to learn what it truly is, let alone hone it as a skill.
When was the last time you updated your customer service plan? If your response was a scoff thinking that your service plan doesn’t need updates, think again.
There’s one in every crowd. You’re finishing up your presentation. And then, this person asks you an impossible question.
Every detail of everything you’re selling is available somewhere online. So, relating that information is no longer your highest priority during a sales pitch.
As different as you’d like to think your product or service is from your competition, there are rarely cases that product alone makes you the obvious choice to prospects. So, what is it your prospects are looking for? What will make you stand out? Here are a few pieces of advice from SellingPower’s Matt Singer.
You may think that servant leadership has nothing to do with sales for people who aren’t in management positions. If you think that, you’re misinformed.
From Alexa to self-driving vehicles, technology advances are impacting many industries. But, should sales reps be afraid of being replaced?
You’ve heard the advice that sales is about helping the client and not about making money. But are you actively putting that advice into practice? A solid foundation to build effective sales on are your listening skills.
It’s not completely your fault. But, it is something you should take care of.
It’s amazing how much you can learn by just keeping quiet. People think you’re smarter if you’re quiet. When you keep quiet, people will often ask if everything’s okay.