Category: Listening

Listen and Learn

One of the vital parts of the sales process is understanding your prospect or customer. Several things will help you become better at understanding other people and their situations.

Take A Walk In Your Clients’ Shoes And Close More Business

It’s no secret: the more you understand your client and customers, the more you can solve their challenges, frustrations, and problems.

The 5 Questions You Need to Ask to Create a Fruitful Discovery Call

First impressions are everything in sales. Your prospects have very little free time to spare for discovery calls, so you need to make yours count. Here’s how.

I’m sorry, I didn’t hear you. Could you repeat that?

If you ask most salespeople, they would admit that listening is their weakest quality. In part, due to impatience, but mostly because they don’t know how. Or even deeper, they don’t know the components or factors that make up the “why” of listening.

Two Tips to Help You Top Your B2B Sales Quota

Are you among the 47% of sales reps who are struggling to make this year’s numbers? You might be able to close the gap by understanding what your B2B buyers really want.

Is Nervous Talking Sinking Your Sales?

Some people clam up when they encounter a stressful situation. Others start talking. And, they keep talking.

The 3 Keys to Conversational Sales

Being able to speak to a sales prospect is nice, but the ability to converse with them is what is going to fully engage them in the sales process and increase your chances of earning their business.

Top Tips to Counter Prospects’ Objections

You’ve done everything right with your new prospect. But, now that the contract’s in front of them, they’re stalling. Asking the right questions can help you devise a solution to this problem.

Are You Making One of These 5 Closing Mistakes?

The sales process can be a long and arduous journey. Depending on the situation, what might start with a prospecting call in February could easily not close until March of the following year. With that kind of time spent, there’s nothing more frustrating than getting 99% of the way through a sale, only to watch it fall apart at the last minute.

Mirroring Techniques in the Digital Age

Your email dings and it’s a message from your boss saying you’ll need to give a sales presentation at next week’s shareholder meeting. A feeling of dread quickly sets in. Sound familiar? Whether it’s a pitch or presentation, we’ve all likely been there before. But rather than stressing about it, there are ways to ensure success while maintain your sanity.

3 Tips to Help You Close That Sale

Meeting with a potential client soon? Here are three quick tips to keep in mind to help you close your next sale.

Could Your Company Pass a Random Customer Service Test?

How would your company fare if your customer service was randomly tested without your knowledge? Based on SuperOffice’s research, not well.

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