Category: Social Skills/Etiquette

It’s ruff out there. How are you being “treated” and how are you treating others?

Here are the things Charlie does that gives me happiness, reflection, love – and ideas to pass on to salespeople. Whether you’re a dog lover, a cat lover, or neither, here are Charlie’s life lessons and sales lessons:

Use These Updated Ice Breakers With Your Network

The more you network, the more you will hear the same tired ice breakers about the weather. It’s time to boost your memorability and gain valuable intel about others by using new conversation drivers.

Are You Using This Common-Sense Approach to Sales Growth?

The selling process is constantly evolving, and it doesn’t necessarily end when a sale is made. Making a one-time sale is an accomplishment, but real success can be found in sales growth and repeat business. So what drives these factors? Experience has shown that it’s all about cultivating relationships and honoring the “Golden Rule.”

3 Ways to Inspire Customer Loyalty

Client loyalty is accompanied by a slew of benefits such as stellar recommendations and not having to struggle to find someone new to make sales to. Here’s how you can inspire such loyalty.

How Saying Someone’s Name Can Help You Sell

The inclusion of one little word in your sales conversations has the power to catch anyone’s attention. And, it can completely transform your relationships with prospects and clients.

Master the Art of Small Talk With This Simple Guide

For some, making small talk is not easy. If chatting up strangers doesn’t come naturally, don’t be worried: It’s a skill that you can master.

Topics That Can Drive Away Prospects

Communication is so important when working with prospects. But, there are certain topics that you should avoid if you hope to land their business. Unfortunately, many reps can’t always differentiate between what’s appropriate to discuss and what isn’t.

Use These Tips to Be a Top Networker

The most successful networkers aren’t takers. Actually, they are givers. They also stand out by always being gracious and polite.

Every great salesperson was once a beginner

Yes, I’m somewhat successful now, BUT I didn’t start with thirteen best-selling books. I started by writing one 750-word column. Actually, I started studying sales in 1972. And made sales for 35 years.

How to Get Clients To See You as a Human, Not Just a Salesperson

Reach out to your client every now and then, even when there isn’t a pressing reason to. Ask her how your product or service is working for her or share some helpful information related to the previous sale that she may find interesting. It keeps you fresh in her mind and shows that you care about the service you give more than money.

How Do You Handle the No-Show?

Dealing with a no-show is a delicate task; how you react can determine the future of the relationship.

How to Give A Sales Pitch That Prospects Will Remember

Many salespeople take the moment or two that clients require to think as a negative thing when, in reality, attempting to fill that gap in conversation with any random facts you can think of is just making you seem ill-prepared and on-edge.

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