Humor is a social lubricant. It gives us something to share and creates bonds of appreciation. We are automatically endeared to people who make us laugh.
Category: Social Skills/Etiquette
It’s always impressive to watch a gifted speaker in action. If you lack this trait, don’t worry. Here’s how you can develop this skill which is so necessary in sales.
Some salespeople love networking events while others loathe them. Either way, networking is a must for those in sales. There are ways to feel a little less awkward, though.
One way to be welcomed by your customers is to be in the right frame of mind. Prepare yourself mentally for selling. What does that mean to you?
Are you asking too much of potential and existing clients by including the term “ASAP” in your emails? HubSpot’s Aja Frost believes this phrase is more hurtful than helpful to your cause.
The gatekeeper. That elusive figure who wields so much control over who gets to reach the decision-maker. Anyone can be a gatekeeper, from the secretary answering the phone to the assistant who sets appointments.
Someone who is frequently late sends the message that he or she does not care. That may not be true, but that is the message, and it may injure his or her chances for rapport.
Building trust and business relationships, as well as being able to effectively showcase your products and/or services boil down to one thing: excelling at communication with your clients.
Not everyone is comfortable asking for help. But, being able to reach out to a coworker or boss for assistance is necessary for a salesperson’s professional development.
My suggestions for improving your sense of humor: First, find out what your strong suit is, humor-wise. Ask a friend who’ll be honest with you.
Salespeople can learn so much simply by “reading” a room. This skill can be especially helpful when presenting or part of a meeting. Picking up on subtle cues can help you determine how to proceed with your communications (and how others may receive your message).
Everyone makes mistakes. And, yes, an apology should be the first thing your client hears from you after such an occurrence. However, if you keep apologizing after that point, it will prolong the issue and potentially make it seem worse to the client than it ever really was.