Category: Social Skills/Etiquette

5 Ways to Better Your Communication with Your Clients

Building trust and business relationships, as well as being able to effectively showcase your products and/or services boil down to one thing: excelling at communication with your clients.

Need Help? Here’s How to Ask

Not everyone is comfortable asking for help. But, being able to reach out to a coworker or boss for assistance is necessary for a salesperson’s professional development.

Sales Reps: How to Hone Your Sense of Humor

My suggestions for improving your sense of humor: First, find out what your strong suit is, humor-wise. Ask a friend who’ll be honest with you.

How to Read A Room to Improve Your Communications

Salespeople can learn so much simply by “reading” a room. This skill can be especially helpful when presenting or part of a meeting. Picking up on subtle cues can help you determine how to proceed with your communications (and how others may receive your message).

Is How Often You’re Apologizing Killing Your Potential Sale?

Everyone makes mistakes. And, yes, an apology should be the first thing your client hears from you after such an occurrence. However, if you keep apologizing after that point, it will prolong the issue and potentially make it seem worse to the client than it ever really was.

Nonverbal Ways to Command A Room

While speaking pretty much guarantees all eyes will be on you, there are also nonverbal ways to command a room. Just because you aren’t on a podium doesn’t mean that you have to fade into the crowd. For salespeople, every impression and connection is important, so it’s up to you to make the most of any opportunity.

Is Bluntness A Problem For You?

Being assertive about our opinions and beliefs is fine, but at some point, assertiveness crosses over into bluntness. And that means you haven’t taken the other person’s feelings into account.

Unique Alternatives to ‘How Are You?’

How often is “How are you?” part of your initial dialogue with a prospect or client? This age-old nicety certainly isn’t helping drive a valuable conversation, so it’s time to give it a rest.

Mirroring Techniques in the Digital Age

Your email dings and it’s a message from your boss saying you’ll need to give a sales presentation at next week’s shareholder meeting. A feeling of dread quickly sets in. Sound familiar? Whether it’s a pitch or presentation, we’ve all likely been there before. But rather than stressing about it, there are ways to ensure success while maintain your sanity.

It’s ruff out there. How are you being “treated” and how are you treating others?

Here are the things Charlie does that gives me happiness, reflection, love – and ideas to pass on to salespeople. Whether you’re a dog lover, a cat lover, or neither, here are Charlie’s life lessons and sales lessons:

Use These Updated Ice Breakers With Your Network

The more you network, the more you will hear the same tired ice breakers about the weather. It’s time to boost your memorability and gain valuable intel about others by using new conversation drivers.

Are You Using This Common-Sense Approach to Sales Growth?

The selling process is constantly evolving, and it doesn’t necessarily end when a sale is made. Making a one-time sale is an accomplishment, but real success can be found in sales growth and repeat business. So what drives these factors? Experience has shown that it’s all about cultivating relationships and honoring the “Golden Rule.”

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