Engaged clients are happy clients. But that’s not always an easy task for a busy salesperson. So, what are some relatively easy ways to offer quality customer engagement and service?
The buyer is asking for price information before the needs assessment, before the solution has been crafted, and before value has been established.
Without clear sales goals, how far can a rep expect to go? Not that far. Reps need to have clearly defined achievements they are striving for; otherwise, they’ll fall short.
Your sales call script is ready, and your confidence is high. The only problem? You reach voicemail. You call back…voicemail. Instead of throwing up your hands in frustration and stammering out a message, you can salvage your attempts.
There’s a reason behind why that hesitant buyer isn’t signing your contract. They just aren’t telling you what it is. And, chances are, they’re not going to tell you without a bit of prompting.
Humor is a social lubricant. It gives us something to share and creates bonds of appreciation. We are automatically endeared to people who make us laugh.
It’s always impressive to watch a gifted speaker in action. If you lack this trait, don’t worry. Here’s how you can develop this skill which is so necessary in sales.
As if presenting isn’t nerve-wracking enough, the traditional Q&A session that follows can be even more stressful. Because you don’t know what will be asked, it’s difficult to anticipate questions (and come up with articulate, smart responses).
“Sorry to bother you.” This simple polite phrase is very common, especially among salespeople. But, one sales professional believes saying it has become a bad habit.
Cold calling is one of the most difficult parts of selling. To be successful at the science of cold calling you must first define the elements, functions and formulas that comprise the call.
What is your usual course of action when a prospective client asks you to bring your price down? Do you give up on the sale? Cave and give them a price below what you know your product or service is worth? If so, it’s time to step up for yourself and what you’re selling.
Have you ever stopped to think if some of the words and phrases that you use may be preventing prospects from buying your products or hiring you for your services?