Manage Smarter 62 — Deborah Thomas-​Nininger: Gravitas — How to Achieve and Manage It

BY Audrey Strong
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Deborah Thomas-​Nininger is the founder of DTN Productions International, a company that provides professional development training on all areas of international and domestic protocol specializing in reputation, etiquette and communication effectiveness. She is the author of the book "Reputation Management" and brings over twenty years of business etiquette, communication and self-​presentation expertise, rooted in behavioral science and successful human interaction. 

In this episode, Audrey, Lee and Deborah discuss:

  • The definition of gravitas for leaders as one of the 4 pillars of character
  • What managers need to do to become defined as “serious leaders” in their organization
  • Why taking the time to up your effort at etiquette/​manners will pay off with stakeholders
  • Importance of email responses, tone of voice, body language etc. in the workplace 

"You should never be surprised by something that someone has said about you if you are managing your reputation."

– Deborah Thomas-Nininger

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