If your new sales assistant seems intimidated by the bully in the budget office, she might be in the habit of relying on you to get the monthly sales numbers. To prevent this situation from getting out of hand, follow the advice of Marlene Chism and train your team members to solve more of their own problems.
Bain & Company’s research finds that all companies have the same number of stars. These employees amount to about 15% of your workforce. What’s truly important in maintaining a competitive edge is how you use your top team members.
In a recent SmartBrief.com post, Julie Winkle Giuloni cites the Association for Talent Development statistics which show that the typical mid-manager spends up to 4 hours a day in meetings. Here are a few suggestions to cut down on meeting time.
When it comes to employee training, you must concern yourself not only with what is taught, but also with how it will be learned by your employees. After all, the best training in the world will be wasted if your employees cannot retain and apply it.
As Rob Carucci points out in his recent Forbes column, executives who steal from the company or harass subordinates are fodder for news talk shows and late-night comedy mockery. Those kinds of blunders can bring a company down, but other kinds of leader errors cause problems, too.
Management has asked you to take on a bigger role, because they believe you can make a difference in helping the company to reach its goals and grow. Whenever you have to say no, and sometimes that is the right answer, follow up on your negative response with a plan about what to do next. That’s Dan Rockwell’s advice at Leadershipfreak.blog.
73% of sales reps have, at some point in their career, left a company of their own accord, according to a January 2017 survey of 725 U.S. sales representatives by my firm SalesFuel. It's a fact that one of the biggest headaches for sales managers these days is trying to find and hire good salespeople. I often get asked about the best places to find sales talent and how to reel in the best candidates. But it’s more productive to look at the problem from a different angle.
Every parent knows, ‘it’s what you do, not what you say,’ that matters when you’re trying to set an example for your children. The same philosophy applies in the workplace and Travis Bradberry lists several leadership behaviors you can exhibit, in order to make a difference.
Is there any emotion with a more dangerous undercurrent than anger? Likely not, according to Maurice Schweitzer and Jeremy Yip at Wharton. As a leader, you need to find ways to manage your anger and to help your team members with this issue.
As a manager, you’ve probably noticed that some new reps excel at following up on leads and closing deals, while others don't. The problem for some lower-performing reps is tied to a lack of mental toughness, in Gregg Swanson’s opinion.
If you think being a manager is all about expense account lunches and afternoons on the golf course, you need a new plans. David Brock tells how it’s done in a new LinkedIn post that you shouldn’t miss.