May 23, 2017

Tips for Top-Shelf Skip-Level Meetings

Kathy Crosett

The farther removed managers are from the day-to-day operations in the company, the more likely they are to worry about how things are really going. One way to find out what entry-level employees think is to hold skip-level meetings.

May 19, 2017

Tips to Make Your One-On-One Meetings Matter

Kathy Crosett

If you feel your weekly one-on-one meetings are falling into a rut of reviewing the same old topics, it may be time to change things up. Kevin Eikenberry recently discussed team member meetings in a blog post and encouraged readers to take the initiative to make improvements.

May 12, 2017

Coaching Tactics to Increase Team Member Loyalty

Kathy Crosett

The latest unemployment numbers show what many companies should be aware of. There’s a growing talent shortage as enterprises look for the best and brightest candidates to help them launch new initiatives. If you fail to take concrete steps toward offering your employees a good experience, professional development, and rewards, you risk losing them. Earlier

May 9, 2017

7 Tips for Interviewing Sales Reps

Jennifer Gluckow

Hiring new sales reps is a perennially difficult task. After all, salespeople are “people” people, good at making others feel engaged and energized. None of this means the candidate who’s just schmoozed you has the drive, grit, tact, intelligence, or discipline to be a top producer for your company in the long term. Nor does

May 5, 2017

How to Help Your New Team Member Fit In

Kathy Crosett

Who can blame a new employee for breezing into the office with a big list of ideas about how to change things up? But, unless you specifically hired this individual to be a change agent in your organization, your new hire will need a little sensitivity training before she creates unnecessary drama with other employees.