I have a challenge for you. The next time you’re talking with your salespeople, ask them to describe the steps of your company’s sales process. Chances are, most of them will have an answer.
Are you worried that one or more of your top employees is getting ready to jump ship? John Rampton recently summarized the kinds of changed behaviors that managers should watch for, and the steps they should take to maintain employee commitment to the organization.
Long-term goals often include building referral relationships. If you fail to help your reps reach those goals, you may be harming sales in the long run.
A new RanstadUSA.com study explores the kind of training that managers, especially millennial managers, need in order to supervise employees.
Teams and work groups are notorious breeding grounds for interpersonal strife. Left unchecked, more assertive personalities take over – and as a result more reserved members become disengaged, apathetically watching as the team results sputter, flutter, flail, and eventually fail.
Do you remember the people whoe coached you or inspired you through their words and actions? You can have the same impact on your team members, especially if you initiate specific kinds of conversations with them.
The first few days of a new employee’s experience with your company will make a big impression. Make the right impression by setting expectations and handling onboarding in a professional manner.
There’s an old saying that the most effective strategy is to “hire the wills, coach the skills.” How do you evaluate wills or attitudes during an interview? The trick is to add methodology—meaning structure and consistency—to your approach to hiring.
Is your team suddenly missing deadlines for delivering completed projects to key clients? Are your team members frequently late for work or taking every hour of sick time available to them? These behaviors could be symptoms of a larger problem – failure of leadership on your part.
Are you ready for the future? Is your company ready to take on the challenges of the next technology revolution? In a recent Fast Company post, Jared Lindzon describes the new type of leadership necessary to survive in a world where the pace of business is speeding up.