September 15, 2017

Caring is the Precursor to Company Culture

C. Lee Smith

If you want to be thought of as the best manager your employees have ever had, you have to care from within. Your people have to PERCEIVE you as genuinely giving a damn about them AS PEOPLE - not just robots (headcount) who show up to generate numbers for you.

September 14, 2017

Are You Developing Purposeful Leaders?

Kathy Crosett

We hear a lot these days about how leaders should be filled with passion and purpose. Steve Jobs’ fanatical devotion to developing and selling his line of sleekly styled and game-changing digital devices is a famous example. How much does purpose matter for other leaders?

September 12, 2017

How Team Meetings Help Develop Talent

Kathy Crosett

Whether it’s reviewing how a sales rep did on the last client call, or discussing the next set of goals to work on, regular one-on-one meetings help employees focus on the future. Other organizational meetings can also help employees feel that someone has their best interests in mind.

September 8, 2017

How to Turn a Lost Sale into a Win for Your Team

Kevin Davis

Great sales managers (and their teams) learn from losses. From a coaching and leadership standpoint, the reasons why your rep lost and the customer’s recommendations for improvement need to be incorporated into your sales best practices immediately and shared with all members of your team.

August 29, 2017

Are You Delegating or Abdicating?

Kathy Crosett

For some managers, the expansion of the team means assigning the pesky or detested project to the new guy. All too often, the delegation of work becomes more of an abdication by the manager, as explained by Michael Hyatt.

August 25, 2017

Make Learning An Integral Part of Business

Nido Qubein

Businesses spend gobs of money developing, advertising and selling the products. They spend more money on the buildings and equipment that are vital to their processes. Doesn’t it make sense to invest just as heavily in the human element?