What do your coaching sessions sound like? If they’re all about you asking your team members the ‘Are you done with the project yet?’ question, your management effort isn’t as effective as it could be.
If you want to be thought of as the best manager your employees have ever had, you have to care from within. Your people have to PERCEIVE you as genuinely giving a damn about them AS PEOPLE - not just robots (headcount) who show up to generate numbers for you.
We hear a lot these days about how leaders should be filled with passion and purpose. Steve Jobs’ fanatical devotion to developing and selling his line of sleekly styled and game-changing digital devices is a famous example. How much does purpose matter for other leaders?
Whether it’s reviewing how a sales rep did on the last client call, or discussing the next set of goals to work on, regular one-on-one meetings help employees focus on the future. Other organizational meetings can also help employees feel that someone has their best interests in mind.
Great sales managers (and their teams) learn from losses. From a coaching and leadership standpoint, the reasons why your rep lost and the customer’s recommendations for improvement need to be incorporated into your sales best practices immediately and shared with all members of your team.
If your company is in the process of merging with a former rival, or if you’re about to launch a major new product, your employees will require significant training and education. And, your managers must be ready to support their team members during this period of change.
Every organization has them. In fact, the top 5% of employees in your company fall into this important category: your high-potentials. Do you know which individuals should be placed in your high-potential leadership development program?
How important is company culture? Some of today’s most successful tech giants point to adherence to specific cultural practices as the reason for their success.
Businesses spend gobs of money developing, advertising and selling the products. They spend more money on the buildings and equipment that are vital to their processes. Doesn’t it make sense to invest just as heavily in the human element?
A move into a management role is a big step in your career. Before you make major changes to the position you’ve taken on, devote your attention to situational awareness.
The stated purpose of most surveys, whether it’s a question a day or several questions posed every month, is to gauge employee satisfaction and engagement. As CEB Global, a Gartner Company, points out, it’s easy to lose sight of that important fact when designing surveys.