June 23, 2017

How to Know if That Employee is About to Quit

Kathy Crosett

Are you worried that one or more of your top employees is getting ready to jump ship? John Rampton recently summarized the kinds of changed behaviors that managers should watch for, and the steps they should take to maintain employee commitment to the organization.

June 15, 2017

Overcoming Barriers to Awesome Team Results

Mark Snow

Teams and work groups are notorious breeding grounds for interpersonal strife. Left unchecked, more assertive personalities take over – and as a result more reserved members become disengaged, apathetically watching as the team results sputter, flutter, flail, and eventually fail.

June 6, 2017

How to Hire the Best Sales Rep Candidates

Kevin Davis

There’s an old saying that the most effective strategy is to “hire the wills, coach the skills.” How do you evaluate wills or attitudes during an interview? The trick is to add methodology—meaning structure and consistency—to your approach to hiring.

June 2, 2017

Is Your Team Suffering from a Lack of Direction?

Kathy Crosett

Is your team suddenly missing deadlines for delivering completed projects to key clients? Are your team members frequently late for work or taking every hour of sick time available to them? These behaviors could be symptoms of a larger problem – failure of leadership on your part.