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Ride-sharing and Auto Subscription Programs Popular with City Dwellers.

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The automotive industry’s predictions on the future of traditional vehicle ownership remain a topic of debate and at times a guessing game. Ultimately, awareness, availability and acceptance of on-demand transportation options, such as car-sharing, ride-hailing and subscription services, will likely be the deciding factor. The uptake of vehicle ownership alternatives is transforming the way consumers view mobility, according to the 2018 Cox Automotive Evolution of Mobility Study on Alternative Ownership.

The study found that consumers’ attitudes about the necessity of vehicle ownership are gradually changing. Access to mobility is necessary, but owning a vehicle is not, according to 39% of respondents. For urban consumers, 57% indicate access to mobility is more important than vehicle ownership, a 13-point increase since 2015. The cost of owning or leasing a vehicle also is perceived to be becoming too high by 48% of respondents. This means increasingly more consumers are prioritizing technology solutions that provide easy and more cost-effective mobility over traditional vehicle ownership.

According to AudienceSCAN, City Dwellers are 47% more likely than other adults to be carless. In the past six months, this audience has also used a mobile device to order food for takeout/delivery (27.3%) and search for nearby retailers (21.4%). Why drive when you can potentially have what you wish to buy delivered to you or just get it from a provider within walking distance?

“Private ownership still dominates the automotive landscape, but options like ride-hailing and subscription programs are increasingly popular with young urban dwellers,” said Michelle Krebs, executive analyst for Autotrader. “The trendline for these programs could drastically alter this industry over the next five to 10 years.”

Today’s consumers continue to rely overwhelmingly on vehicle ownership as their primary mode of transportation and love the freedom (81%) and convenience (89%) associated with it. This, however, is not particularly true with younger cohorts, as 55% of Generation Z, 12-22-year-old respondents, and 45% of millennial, 23-36-year-old respondents, feel transportation is important, but owning a vehicle is not. Whereas 34% of Generation X, 37-53-year-olds, and 28% of baby boomers, 54-72-year-olds, feel the same. Various business models such as ride-hailing and car-sharing are gaining traction, as are new subscription or flexible lease options. Automakers like BMW, Mercedes-Benz, Porsche and Volvo and mobility companies like Clutch and Flexdrive are growing an ecosystem of fleet vehicles, where commercial owners hold the asset and charge consumers for usage.

Ride-Hailing is Mainstream, While Car-Sharing Remains Niche

Usage and awareness of ride-hailing has hit the mass market with 88% of respondents aware of this mobility option, regardless of where they live, and with more than half of millennials (55%) using this service. Car-sharing has experienced slower, pocketed growth with awareness at 54%, including a quarter of millennial adoption. Lack of widespread adoption is due, in part, to car-sharing being significantly less accessible than other alternative transportation methods. In urban areas where car-sharing is most prominent, only 44% of consumers find it accessible versus the 85% of consumers that find ride-hailing accessible. The car-sharing space also is fragmented with many players, giving consumers a lot of different options and leaving no clear leaders in usage. Ride-hailing is less crowded, with Uber (30%) and Lyft (18%) as the clear front-runners in terms of usage among respondents.

Car Subscriptions Gaining Traction in Early Stages

The newest alternative ownership model is car subscription services, described to consumers taking the survey as a service that gives you control of a vehicle (similar to leasing), but also offers the ability to swap your vehicle weekly or monthly. Users pay a one-time membership fee and a subscription payment for their vehicle access (either weekly or monthly) that includes all expenses except gas (such as insurance, maintenance, roadside assistance).

While only beginning to gain traction and currently only available in select markets, 25% of consumers (18-64 years old) have heard of car subscription services. Comparable to car-sharing, it is most appealing to young males and new-vehicle buyers, with 10% of consumers indicating they would be open to a vehicle subscription service instead of purchasing or leasing a vehicle the next time they are in the market. Access to the latest technology is the key draw to subscription services (44%): worry-free maintenance (36%), the ability to swap vehicles based on your needs (35%), and flexibility (35%) also are strong benefits.

Companies that offer alternative to car ownership can target City Dwellers through a variety of digital advertising strategies. According to AudienceSCAN, last year, 52.9% of this audience took action after receiving an email ad. They’re also 29% and 25% more likely than other adults to click on text link ads and take action after seeing an ad in a print or online directory search, respectively. Now, this doesn’t mean you should leave out traditional ads. Last year, 63.8% of City Dwellers took action because of a TV commercial they saw.

AudienceSCAN data is available for your applications and dashboards through the SalesFuel API. Media companies and agencies can access AudienceSCAN data through the AudienceSCAN Reports in AdMall.

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Rachel Cagle

Rachel Cagle

Rachel is a Research Analyst, specializing in audience intelligence, at SalesFuel. She also helps to maintain the major accounts and co-op intelligence databases. As the holder of a Bachelors degree in English from The Ohio State University, Rachel helps the rest of the SalesFuel team with their writing needs.
October 10, 2018 Automotive, Customer Insights Tags: ,