Tag: b2b customer relations

Could Your Company Pass a Random Customer Service Test?

How would your company fare if your customer service was randomly tested without your knowledge? Based on SuperOffice’s research, not well.

Here’s Your New Secret Customer Service Weapon and How to Use It

Nearly everything is customizable now-a-days, so why are we acting as if customer service doesn’t have to be any different?

5 Personality Traits that Make Better Salespeople

There are personality traits you may already have that can help you succeed in sales. Here’s a list of ones you should hone to up your sales game.

B2B vs. B2C Customer Service

B2C companies average 65% – 85% in customer experience index ratings, while B2B companies score under 50 percent. Here’s what we can learn from B2C companies to close that gap.