Tag: communication

This Simple Substitution Makes Sign-Offs More Effective

Keeping your communications fresh can make you memorable in the eyes of buyers (and more likely to move deals through the pipeline).

Creating a Successful Accountability Culture

Accountability is one of the basic disciplines of doing business and increasing success. The benefits of creating a culture of accountability are quite evident, but sometimes you might find accountability to be elusive. Why does this happen?

Research Reveals Best Way to First Contact a Prospect

It’s no secret that top-performing sales reps do things differently than others in the industry. Thankfully, recent insights shed some light on the tactics of top performers, as well as what buyers want during that first contact.

Can You Cut This Word From Your Sales Conversations?

Your attitude has a major impact on your sales. That attitude is reflected a variety of ways, particularly in the language you use. What you say shapes how others see you, and some words that you don’t even suspect can have a negative impact.

Unique Alternatives to ‘How Are You?’

How often is “How are you?” part of your initial dialogue with a prospect or client? This age-old nicety certainly isn’t helping drive a valuable conversation, so it’s time to give it a rest.

Study Reveals Words That Help Close Deals (& Those That Don’t)

In the sales world, it’s not just how you say it but what you say. Certain words can trigger things in buyers that make them more likely to say yes to a deal…or no thanks and move on. While managers may pass along advice about which words to avoid, there is actually data to back up these suggestions.

Not Closing? Check Your Attitude

Whoever came up with the adage “attitude is everything” might have worked in sales. Your attitude has a major impact on whether a deal closes – and thankfully, attitude is something in the process that you have total control over.

Use These Updated Ice Breakers With Your Network

The more you network, the more you will hear the same tired ice breakers about the weather. It’s time to boost your memorability and gain valuable intel about others by using new conversation drivers.

Ask Your Prospects These Important Questions

How you ask questions can greatly alter how they’re answered – and how others view you and your business. The more you elevate question-asking to an art form, the more likely you will get the results you want.

Avoid Asking These Questions In Sales Emails

Questions are a powerful tool to gain more knowledge about prospects, clients, their businesses, and their industries. But, one of the keys to successful questions is knowing how to ask them.

How Saying Someone’s Name Can Help You Sell

The inclusion of one little word in your sales conversations has the power to catch anyone’s attention. And, it can completely transform your relationships with prospects and clients.

Manage Smarter 06 – Merrick Rosenberg: Adapting to and Working with Complex Personalities

Merrick Rosenberg is the CEO of Take Flight Learning and author of the book “The Chameleon: Life-Changing Wisdom for Anyone Who Has a Personality or Knows Someone Who Does.” In episode 06, we discuss why the most successful managers are the most flexible and most adaptable – especially when it comes to communication, how managers tend to create an environment in which they thrive, rather than their team members, and a new way to train employees on DISC assessments that everyone will understand.

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