Tag: connecting with the heart

Using Time as a Sign of Caring

Someone who is frequently late sends the message that he or she does not care. That may not be true, but that is the message, and it may injure his or her chances for rapport.

Empathy Statements: How They Can Help You Sell

Sales reps must do everything they can to put a prospect at ease during the sales process. One way to do so is to demonstrate empathy.

How to Make the Right Emotional Connection with Prospects

Whether you’re working with a new prospect or an existing customer, you need to make an emotional connection. If you’re like many of your fellow sales reps, your connecting moments may not be happening often enough.

Use These Tips to Be a Top Networker

The most successful networkers aren’t takers. Actually, they are givers. They also stand out by always being gracious and polite.

People don’t like to be sold but they love to buy

Salespeople learn techniques. Salespeople learn “closes.” Salespeople learn systems of selling. And none of them are more powerful than someone wanting to buy.

How Empathy Can Boost Your Position with Prospects

Empathy shines brightest when things go wrong. Your client is feeling frustrated, mad, and a whole slew of other negative emotions, but most of all, she’s worried that you won’t care enough to fix the problem quickly.

How Have You Progressed Since the Third Grade?

I’ve been a professional writer and professional speaker for 20 years. But like you, I’ve been an amateur since the third grade when I talked about what I did on my summer vacation.

Why Your Hands Should Signal ‘OK’ During Presentations

When you stand in front of an audience, people aren’t just listening to you. Your body language, in particular, your hand motions also communicate your intention.

Sell is a Four Letter Word

Many people in sales want to believe they help the client. Well, here’s a secret – the best salespeople are helpers. The best salespeople care and are genuine.

Earn Prospect Trust with Good Storytelling

Typically, reps make their product or service the hero of a story, saving the day for the prospect and his or her business. But, what if you switched it up? Emily Bauer suggests casting the prospect as your story’s hero.