Tag: customer care

The One Thing Most Salespeople Overlook

The foundation that your team needs to build on in order to be truly successful at retaining your clients is dependent on one simple task.

3 Effective Ways to Avoid Customer Rage

Bad news travels fast and can kill your company’s reputation. Despite your best efforts and intentions, clients will have complaints and the way you handle them will determine if they remain a loyal customer or leave and spread bad word of mouth.