If your customer service strategy is proactive, it decreases the likelihood you’ll have to be reactive to problems later on down the road.
Tag: Customer Service
“Oh, sorry, I’m terrible with names,” has been an excuse that has become widely accepted, even in the business world, but excuses like that are damaging your customer service strategy.
Providing feedback takes time and motivation, both of which can be difficult for your clients to come by. So, how can you encourage them to give you the answers you need?
The effectiveness of your customer service strategy is rooted in your clients’ expectations of you, but how can you balance what you have to live up to?
These common customer service mistakes could be costing you clients. Here’s what they are and how to fix them.
Meeting with a potential client soon? Here are three quick tips to keep in mind to help you close your next sale.
How would your company fare if your customer service was randomly tested without your knowledge? Based on SuperOffice’s research, not well.
Nearly everything is customizable now-a-days, so why are we acting as if customer service doesn’t have to be any different?
There are personality traits you may already have that can help you succeed in sales. Here’s a list of ones you should hone to up your sales game.
Trust is difficult to achieve. Clients care about more than your products and services. When you show them you have great problem-solving abilities and won’t waste their time, you’re on your way to building trust.