Tag: emotional intelligence

How to Boost Productivity through Quiet Leadership

We often think of the best leaders as the ones who stand up in front of their employees and deliver inspiring speeches. We also need quiet leaders, as described by Art Markman in his recent Fast Company article.

Does That Employee Dispute Boil Down to a Communication Problem?

We’d like to think that we’ve come a long way since employees settled their disputes with their fists. Most of us don’t have to put up with brawling in our workplaces, but employee disagreements are real.

How to Stop Being the Manager Everyone’s Afraid of

Plays well with others. This category appears on quarterly reports at many schools across the U.S. It’s a measure of how well school kids are doing on the social front. Maybe the topic should come up more often in the workplace.  

Are You Unwittingly Offending Your Team Members?

Before you tell another joke to your team, remember that comedy is usually based on someone else’s misfortune. Unless you’re making yourself the butt of your jokes, you could be headed for trouble.

Are You Cultivating the Right Qualities for Your Company’s Culture?

The most successful scions of Wall Street are usually depicted in the movies as greedy and Machiavellian. If you think those characteristics will help you lead your company to the next level, you’re wrong.

How to Keep Your Workplace Rage Under Control

How often have you been the target of a senior executive’s rant? Whether it’s delivered in person by someone who’s red-faced and shouting or by email with snarky threats, these attacks hurt.

How Persuasive Are You?

How do you behave when you’re under a deadline and your key employees resist your requests for them to work late? If you’re not using ‘positive persuasion principles’ espoused by Art Petty, you might be setting yourself up for disaster.

How Much Time Do You Spend Managing Conflict?

It might start as a petty squabble about the best day to release a regular report. Before you know it, two of your valued employees aren’t talking to each other. What’s your next step?

Is Your Need to be Right Killing Your Company?

As a member of the c-suite, you’re under pressure to produce. When things go well, everyone celebrates. When your big plan fails – the unpopular merger, for example – the buck stops with you.

Working Better with Others – Even if You’re a Manager

They call him the “DISC Whisperer” for a reason. Steve Sisler is like an FBI profiler but for businesses, and he proved it at LTDS in San Diego. “You can know so much about a person when you build a reservoir of how people think, and the emotions going on in a person’s life,” Sisler told attendees. Building an arsenal of emotional tools to communicate better with everyone at work can be a manager’s best investment.

Leaders: Are You Taking the High Road?

Michelle Obama famously coined the phrase, “when others go low, we go high.” She was talking politics, of course. As a manager, you can put this advice to good use during times of departmental and organizational conflict.

Leadership Humility: Are You Strong Enough?

Many mistakenly believe that being humble is a sign of weakness. We associate the word, “humility,” with other words that are unfair attachments to the true meaning of humility.

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