Tag: emotional intelligence

How To Manage The Employees Who Cry

No manager wants to emulate the character George Clooney famously portrayed in the movie, Up In The Air. But, you do need to be able to stay focused when a team member you’re managing starts crying.

Do You Possess the Management Trait Employees Value Most?

Many management studies these days have us believing that employees will beeline for the exit if the boss forgets to ask how their child or puppy is doing. News flash. The latest research from Stanford Graduate School of Business shows employees have another priority.

How to Extinguish the Fireworks Between You and the “Difficult Employee”

Let’s say you’re trying to do a good job coaching a specific employee. But every time you meet with them, you end up arguing. Maybe there’s some door slamming, too.

Are You Teaching Your Employees to Use ‘360 Listening?’

Employees often take their behavioral cues in the workplace from their managers. If you’ve been in the habit of shutting down dissenters, your attitude is a great disservice to your team and your company.

9% of Employees Are Currently Being Bullied

Did you know it was THIS BAD? I’m talking about workplace bullying. The 2017 WBI U.S. Workplace Bullying Survey found that 60.3 million U.S. workers are impacted by bullying in the workplace. Here are the details.

How to Stop the BMW Syndrome in Your Workplace

Did you know that the average employee spends 2.5 hours a day engaged in workplace drama? That statistic comes from Cy Wakeman, President and CEO of Reality-based Leadership.

How to Stop Conspiracy Theorist Gossips

What can you do to stop conspiracy theorists from running the gossip mill at your company? Cynthia Wang, a clinical professor of management and organizations at the Kellogg School and a team of researchers, looked into why people start and spread conspiracy theories.

Civil Behavior in the Workplace Starts with You

Our incivility is now invading the workplace, and bad behavior is demoralizing managers and employees. If you want to do something about this negative trend, listen to what Christine Porath has to say.

How Far Will You Go to Uphold Your Company’s Values?

As a leader, it’s your job to maintain the work culture that you and others have carefully crafted. If you want your employees to be motivated and engaged, you have to take action when an employee grossly violates your company’s values

Conflict-Averse Managers: Here’s How to Stop Avoiding that Dreaded Encounter

If you’ve been managing people for any length of time, you know it’s not always fun. You know what I’m talking about. It’s those days when you have to address an employee performance issue. If you’re conflict averse, you may be avoiding these encounters.

Toxic Workplaces Can Kill You (Really)

You don’t have to work with heavy machinery, volatile chemicals, or in extreme weather conditions for your job to be dangerous to your health. Bad workplaces lead to bad health – and even death.

Managers: How to Stop the Gossip Chain

It’s easy for us to revert to our seventh-grade selves at work. When you and your team members engage in office gossip, you’re wallowing in negative energy. Here’s how to stop.

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