You may think that servant leadership has nothing to do with sales for people who aren’t in management positions. If you think that, you’re misinformed.
Whether you’re managing a sales team or a development team, you may feel like there are times when you’re speaking the wrong language.
Everyone has praised your idea. Nobody has suggested any improvements. Either you are the most amazing product development manager ever, or your team members are afraid to tell you the truth.
Carter Cast has uncovered the key reasons that good people – talented, motivated, got-game people – run into trouble when they move from contributing to managerial roles. This is fascinating research, especially in the context of a sales organization where so many great reps fail to make the leap to successful managers.
Your employees are probably getting called by recruiters regularly. And, they’re likely hearing about the great salaries and benefits they could be scoring at one of your competitors’ companies. How are you going to retain them?
More employers are finding that their new hires lack soft skills. Whether it’s learning to speak confidently or handling customer complaints with grace, new employees need more training and coaching.
You and your team members probably think that technology is helping you multitask and work more efficiently, but that’s not always the case. Have you ever wondered if there is a Goldilocks point – a perfect balance between being always connected and working alone?
Narcissist CEOs are often admired. That doesn’t mean your company culture will benefit if you hire a leader with narcissist tendencies.
Trying to juggle the strengths and the needs of multiple people can be a balancing act of epic proportions. One thing that can make this a little bit easier is making sure that your team looks up to you.
Many rock-star employees believe they have leadership potential. Before you move them into a management role, give them some training – specifically in conflict management.
You may not have suffered from the problem, but some of your employees do. I’m talking about the fear of speaking up in meetings.