It seems like most managers have forgotten the mentorship part of their jobs – if you listen to the voice of the sales rep. “He doesn’t seem like he wants to help me out,” a respondent said about his manager in SalesFuel’s 2017 Voice of the Sales Rep study. “He is not around when I need him or he fails to see the importance of an issue I need his help to resolve.” These are direct quotes from two of the 725 salespeople SalesFuel polled in January 2017. And it’s what sales representatives are thinking, but aren’t telling their managers. Download this free white paper now!
There’s a fine line between confidence and arrogance. As a leader, it’s especially important to find that line. If you don’t, and your employees perceive you as being too full of yourself, your company’s bottom line will take a hit.
The first few weeks your new sales rep spends on the job are critical. The first few weeks your new sales rep spends on the job are critical.
To help your new hire succeed, you must focus on the right kind of training during the very first week. Jesse Davis, writing for SalesForce, tells you how to make sure your new salesperson is ready to hit the ground running.
Daniel Goldman famously applied EI to the business world and pointed out that business leaders with high EI are the most effective at their jobs. Another study proved that 58% of your job performance is tied to your emotional intelligence. How can you make EI work for you?
The most recent Edelman ‘trust’ barometer shows most employees choose to believe what they hear in the break room from their peers instead of formal announcements made by management. If gossip machine controls the information flow in your company, here’s what you need to do.