Jason Forrest, founder and CEO at FPG (Forrest Performance Group) is the winner of five international Stevie Awards for his training programs. During a recent Manage Smarter podcast, I asked Jason why so many training programs don’t impact the bottom line as much as business leaders hope.
Are you looking for a way to increase employee satisfaction and retention? One solution many employers have turned to is allowing team members to work at remote locations.
Leadership transparency has also been called business’ “currency of trust.” As you know, trust is the foundation of any relationship.
Too many managers treat goal setting as a one-and-done task. If that’s how you’re establishing expectations for your sales reps, you could be in for major disappointment as the year progresses.
As the boss, it’s easy to get into the mindset that you’re always right. After all, you’ve encountered most of the problems your sales reps are experiencing.
Your team is looking up to you for leadership and inspiration. Are you providing what they need?
In a perfect world, our superstar employees would stay with the team forever. We all know that doesn’t happen.
Nearly 40% of sales reps have difficulty moving down prospects down the funnel after they hear a prospect say, “We are happy with the way things are now.”
Workplace gossip. You know it’s a problem. Managers need to monitor what’s happening in the gossip channel. It’s also key for them to screen out candidates whose penchant for gossip is likely to make them toxic hires.
Are you about to make an offer to a candidate who impressed all your internal interviewers? If you haven’t done complete discovery on the candidate, you might want to stop the process.
Delivering effective feedback is a task all managers struggle with. We want employees to know when they’ve done a great job.