Tag: name

Here’s How to Master the Customer Service Name Game

“Oh, sorry, I’m terrible with names,” has been an excuse that has become widely accepted, even in the business world, but excuses like that are damaging your customer service strategy.

Your name matters to your prospects. Or does it?

Here is a question I’ve received more than a hundred times in one form or another: How do I make a (better) name for myself? Here is the premise, the definition, and the answer:

Don’t Lead With Your Name & Other Voicemail Tips

Once you leave a voicemail, the power to call back is in the hands of the call recipient. It’s vital that your message makes the prospect or client want to pick up the phone and dial, and unfortunately, many salespeople aren’t leaving the “right” messages.

Your name matters to your prospects. Or does it?

Here is a question I’ve received more than a hundred times in one form or another: How do I make a (better) name for myself? Here is the premise, the definition, and the answer: