Are you paying enough attention to your email subject lines? It’s a great opportunity to instantly interest and engage recipients–AND make them want to read and respond!
Tag: sales insights
“One of the most underrated factors for success in customer service is memory,” writes Larry Alton in an article for CustomerThink.com.
Why don’t more salespeople influence more positively and effectively? In some situations, it’s a lack of skill set. In more situations, it’s about mindset.
If you hear the prospect saying things like, “we really don’t have the budget for this” or “I can’t afford that price,” you might want to reconsider further pursuit.
When speaking, it’s vital that reps project a confident, assured image. Consider everything you say and how it will impact others’ view of you. Also, even more importantly, take time to listen.
Ever dream? Ever had a scary dream? Think you were dying? Falling? Wake up in a sweat? What causes dreams? I have no idea — and neither do the experts. All kinds of studies, all kinds of theories, all kinds of books, very few answers. And you’re thinking “night,” aren’t you? There’s a much more
There isn’t a shortage of people telling you what kind of salesperson you should be. But, with the help of Justin Herald and his article, “4 Customer Service Styles that Need to Go,” here are some types of salespeople that are bound to be unsuccessful service givers.
Are you envious of a fellow salesperson who picks the right questions to ask in a fact‑finding situation? Probing ‑ asking the right questions at the right time ‑ is essential to success in sales. Probes help prospects “open up.”
In a recent Inc. article, Minda Zetlin shares 16 conversation starters that can help the next time you need to chat up a stranger.
Having a great question isn’t enough — you must be able to use it immediately when you get the feeling it’s time to ask.
How do you make a sales presentation? No I don’t mean warm up, probe, present, overcome objections, close. I mean what’s the big picture of your sales presentation?
You’ve heard that a loyal client is more valuable than spending your energy attempting to acquire new ones. When that client is angry, take immediate action to remedy the situation.