Many management studies these days have us believing that employees will beeline for the exit if the boss forgets to ask how their child or puppy is doing. News flash. The latest research from Stanford Graduate School of Business shows employees have another priority.
Tag: social skills
Humor is a social lubricant. It gives us something to share and creates bonds of appreciation. We are automatically endeared to people who make us laugh.
It’s always impressive to watch a gifted speaker in action. If you lack this trait, don’t worry. Here’s how you can develop this skill which is so necessary in sales.
One way to be welcomed by your customers is to be in the right frame of mind. Prepare yourself mentally for selling. What does that mean to you?
Someone who is frequently late sends the message that he or she does not care. That may not be true, but that is the message, and it may injure his or her chances for rapport.
My suggestions for improving your sense of humor: First, find out what your strong suit is, humor-wise. Ask a friend who’ll be honest with you.
Salespeople can learn so much simply by “reading” a room. This skill can be especially helpful when presenting or part of a meeting. Picking up on subtle cues can help you determine how to proceed with your communications (and how others may receive your message).
While speaking pretty much guarantees all eyes will be on you, there are also nonverbal ways to command a room. Just because you aren’t on a podium doesn’t mean that you have to fade into the crowd. For salespeople, every impression and connection is important, so it’s up to you to make the most of any opportunity.
Being assertive about our opinions and beliefs is fine, but at some point, assertiveness crosses over into bluntness. And that means you haven’t taken the other person’s feelings into account.
Here are the things Charlie does that gives me happiness, reflection, love – and ideas to pass on to salespeople. Whether you’re a dog lover, a cat lover, or neither, here are Charlie’s life lessons and sales lessons:
Could a silly, often-used turn of phrase make you look stupid at work? Travis Bradberry says it can. Even worse: saying more than one of these one-liners. In a post for Ladders.com, he rattles off 10 terrible quotes that smart people never espouse. I’m sharing a few here that we all probably say without even thinking. And that’s the trouble.
You never have a second chance to make a first impression. Truer words were never spoken – especially in the world of sales. If you want a prospect to trust you, says Mike Renahan, you’ve got 30 seconds to do all the right things.