One way to be welcomed by your customers is to be in the right frame of mind. Prepare yourself mentally for selling. What does that mean to you?
Tag: social skills
Someone who is frequently late sends the message that he or she does not care. That may not be true, but that is the message, and it may injure his or her chances for rapport.
My suggestions for improving your sense of humor: First, find out what your strong suit is, humor-wise. Ask a friend who’ll be honest with you.
Salespeople can learn so much simply by “reading” a room. This skill can be especially helpful when presenting or part of a meeting. Picking up on subtle cues can help you determine how to proceed with your communications (and how others may receive your message).
While speaking pretty much guarantees all eyes will be on you, there are also nonverbal ways to command a room. Just because you aren’t on a podium doesn’t mean that you have to fade into the crowd. For salespeople, every impression and connection is important, so it’s up to you to make the most of any opportunity.
Being assertive about our opinions and beliefs is fine, but at some point, assertiveness crosses over into bluntness. And that means you haven’t taken the other person’s feelings into account.
Here are the things Charlie does that gives me happiness, reflection, love – and ideas to pass on to salespeople. Whether you’re a dog lover, a cat lover, or neither, here are Charlie’s life lessons and sales lessons:
Could a silly, often-used turn of phrase make you look stupid at work? Travis Bradberry says it can. Even worse: saying more than one of these one-liners. In a post for Ladders.com, he rattles off 10 terrible quotes that smart people never espouse. I’m sharing a few here that we all probably say without even thinking. And that’s the trouble.
You never have a second chance to make a first impression. Truer words were never spoken – especially in the world of sales. If you want a prospect to trust you, says Mike Renahan, you’ve got 30 seconds to do all the right things.
Yes, I’m somewhat successful now, BUT I didn’t start with thirteen best-selling books. I started by writing one 750-word column. Actually, I started studying sales in 1972. And made sales for 35 years.
Dealing with a no-show is a delicate task; how you react can determine the future of the relationship.
When’s the last time your spoke with a stranger, face to face? That’s right. You had to look up from your phone, acknowledge the physical presence of another human being, and engage in small talk.