Affluent U.S. Consumers Adjust Demands for Food Products and Restaurant Services

Even among America's affluent, personal financial trajectories are reshaping consumer spending on groceries and foodservice, according to Premium Consumers in the New Economy: Food and consumer-spend-insightsFoodservice, an all-​new report by leading market research publisher Packaged Facts. A keener taste for food adventure, elevated health and nutrition consciousness, stronger preferences for organic and natural foods, a heightened sense of ethical consumerism, and a greater propensity for Internet and coupon use are the new normal for a growing number of upscale U.S. consumers.  Such psychographic responses to financial change have reshaped and will continue to transform consumer spending on food, according to Packaged Facts. "The economic turmoil that reached crisis level in fall 2008 has been a bull in the china shop of American consumer behavior, even for a market as fundamental as food," says David Sprinkle, author of the report. "Consumers who have been set back or thrust forward financially are more likely to be rethinking what they need, what they want, and how and where best to find it." Notably, Packaged Facts found that the direction of financial change matters less than the fact of financial change in shaping consumer mindsets. Therefore, premium consumers who have taken a financial hit often align in attitudes and behavior with those on the financial upswing, in contrast to their counterparts whose finances have remained stable. Packaged Facts defines premium consumers as either single-​person households with an income of at least $75,000, or multiple person households with an income of $100,000 or more.  The premium cohort accounts for the top 28% of adults, or approximately 61 million out of 222 million adults. As of first quarter 2009, more than twice as many adults in the premium cohort considered themselves worse off (compared with the year before) than considered themselves better off. Economic turmoil is leveling out the shopping landscape. Premium consumers, though remaining less likely than other consumers to shop at Walmart supercenters, are nevertheless shifting to Walmart at above-​average rates. Specific segments of premium consumers (such as Gen Xers) are discovering that fast food, especially in its healthier incarnations, fits well with their current lifestyles.  And premium consumers use coupons more, rather than less, than the rest of the population. Source: "Premium Consumers in the New Economy: Food and Foodservice," conducted by Packaged Facts, July 13, 2009.  Website: www​.packagedfacts​.com.

C. Lee Smith

C. Lee Smith

CEO and Founder at SalesFuel
C. Lee Smith is the President/​CEO of SalesFuel — a firm he founded in 1989. He was named one of the 14 Leading Sales Consultants by Selling Power magazine in 2018. Lee is the creator of the AdMall® and SalesFuel COACH™ SaaS platforms. He is also a Gitomer Certified Advisor, expert on the Sales Experts Channel and a C‑Suite Network Advisor.
C. Lee Smith


CEO of @SalesFuel | Bestselling Author of "SalesCred" and "Hire Smarter, Sell More!" | Keynote Speaker | Certified Behavioral Analyst | Sales Credibility Expert
Excited to join this awesome panel. Panel Discussion: So, You’re Hiring Again? Today! 1:20–1:50pm… — 4 days ago
C. Lee Smith