Author: cls-author

Manage Smarter 85: Bridging the C‑Suite Gender Gap

The first of a two part interview with Tricia Benn is the Executive Vice-President of the C‑Suite Network and General Manager of The Hero Club, an invitation-only membership organization for CEOs, founders, and investors. As Global Chief Marketing & Strategy Officer and U.S. Managing Director within MDC Partners, a $3 billion global holding company, Benn’s leadership drove double digit growth year-over-year and new contracts with some of the most important impact players in the world. In this episode, we discuss: Tips for C‑Suite women on how to compete; what executive women need to start doing and stop doing; The Hero Leadership Model; and
playing on the same playing field to bridge the gender gap.

How Bird Dogs Can Help You Hire Employees Who Possess Attention to Detail

Attention to detail. We all know it’s important for some jobs, especially if you’re sending launching a satellite. Did you know there are different levels of attention to detail?

How to Make Sure Team Members Hear What You’re Saying

Overcommunicating is impossible inside a company, says Lee Caraher, author of The Boomerang Principle–Inspire Lifetime Loyalty from Your Employees and Millennials & Management.

What Managers Need to Know About Fixing Broken Work Relationships

With the right mindset, you can develop your people-focused and connecting skills to improve your organizational culture. Michelle Tillis Lederman, an expert at creating the kind of connector culture that spells success for everyone on your team, told us how the process works in a recent Manage Smarter podcast.

sell-smarter

Sell Smarter 19: The Best Time of Day to Make Sales Calls

What time of the day is the best time to make sales calls? I’m C. Lee Smith and this is Sell Smarter.

How to Coach for Accountability

"Engagement without accountability is entitlement,” says Cy Wakeman, drama researcher, global thought-leader, and New York Times best-selling author. Could the lack of accountability be the reason why some of your employees never seem to finish projects on time?

Why Training Without Coaching Doesn’t Work

Jason Forrest, founder and CEO at FPG (Forrest Performance Group) is the winner of five international Stevie Awards for his training programs. During a recent Manage Smarter podcast, I asked Jason why so many training programs don’t impact the bottom line as much as business leaders hope.

Why Your Mute Button Is Your Key To Success

Tabitha Laser, organizational design wizard, author and recent guest on our Manage Smarter podcast, likes to joke that she was born without a “mute” button. She told me she had a mute button installed.

Is It Time to Ditch the Dirt Sandwich

Delivering effective feedback is a task all managers struggle with. We want employees to know when they’ve done a great job.

Manage Smarter 68: Social Wealth — How To Get It and Use It

Jason Treu is an executive coach who helps executives, managers, and employees to maximize their leadership and management potential. In this episode, we discuss: the concept of social wealth; vulnerability is the lever to build trust super fast among team members; the keys to making your business networking much more effective; what kind of questions to ask to make your team bond into a high-performance team.

Are You Manipulating Team Members with Good Intent?

Here’s a paradox in organizational life. A significant percentage of workers say they’ve experienced a bad manager at some point in their careers.

Manage Smarter 66: Why Training Fails And How To Fix It

Jason Forrest, founder and CEO at FPG (Forrest Performance Group), is a leading authority in culture change programs and an expert at creating high-performance, high-profit, and "Best Place to Work" cultures. In this episode, we discuss: Why 70% of training in U.S. businesses fails; how managers can change team behaviors to embrace and retain training, and how “Performance equals knowledge minus leashes”

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