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      for Media and Agencies
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      for B2B Sales Credibility
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      for Hiring and Retention
  • Expertise
    • Sales Credibility
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    • Sales Management
    • Pre-​​Sales Research
    • Marketing Research
    • Media Sales
    • Digital Badging
  • Research
    • AudienceSCAN®
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    • State of Media Sales™
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    • About SalesFuel
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    • C. Lee Smith
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Does Your Outreach Truly Benefit Clients?

Are You Treating Your Clients As Individuals?

Do Your Clients Trust You?

Do Your Customer Survey Emails Contain the Right Call to Action?

67% of B2B Execs Believe Customer Service Makes the Sale

The Customer Service Strengths That Lead to Retention

Customer Service Personas to Avoid

Patience: The First Step to Calming an Angry Client

Are Your Customer Service Relationships Running on a Two-​Way Street?

Are Your Clients Willing to Stick With You for Life?

Digital or Human? Which Customer Service Method Rules?

New Tips for Top B‑to‑B Customer Service

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SALESFUEL TODAY

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MANAGE SMARTER SHOW

  • Manage Smarter 234 — Gerald Leonard: How to Boost Productivity FAST

    August 27, 2023

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    July 30, 2023

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    July 16, 2023

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