Author: Rachel Cagle

How to Inspire Client Loyalty

Who is easier to work with: someone you already do business with or someone new you haven’t found yet? Exactly. Maintaining your relationships with existing clients is imperative to your business, especially when it comes to making sales.

4 Simple Ways to Show Appreciation

Are you doing what you can to make sure your clients know they’re appreciated?

Your Clients Don't Think You're Listening

Clients aren’t feeling like their feedback is being listened to, so they are ceasing to provide it.

Landing that First Sale Isn't Enough

How to hone your sales strategy to accomplish both landing your sales and inspiring client loyalty.

Clients: Invest in Them or Lose Them

The key to maintaining your clients: prove that you're still as invested in them as you were during the first sale.

4 Ways to Master the Realm of B‑to‑B Customer Service

How you approach and interact with your clients plays just as big of a part in making a sale as what you are actually trying to sell does. Are you making this count?

How to Put Your Best Foot Forward Without Saying a Word

We all know the basics of professional body language; smile, have a firm handshake, but what else can you do to put your best foot forward without even speaking?

Keeping the 71% of Clients Who Are Ready for Change

Did you know that, according to Gallup research, 71% of B‑to‑B customers are prepared to change business relations?

How High is this Pivotal Part of Sales on Your Priority List?

Did you know that existing customers are 60% – 70% more likely to buy what you are selling than a potential client is?

Preventing a Downward Spiral After a Longstanding Client Leaves

The loss of a long-standing client in B‑to‑B sales is never a good thing either, but the way you manage it right off the bat can stop a bad situation from getting even worse.

The Crucial Part of Sales You're Probably Forgetting

It’s important for salespeople to be prepared to not only sell what you have to offer, but also to take the time to address the internal worries of your client.

The One Thing Most Salespeople Overlook

The foundation that your team needs to build on in order to be truly successful at retaining your clients is dependent on one simple task.

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