Author: Tony Alessandra

emotionalcontrol

Exercise Emotional Control

What causes an emotional overreaction? It's generally prompted by the speaker himself or by something he or she says.

rolemodels

Role Models

Successful people in every field have certain characteristics in common. These common characteristics do not occur by chance, they are an integral part of goal attainment.

bodylanguage

Body Language is Crucial to Your Success

Research has shown that people with a better understanding of body language are more successful at selling, leading, and getting what they want from any situation.

intellectual muscle

Don't let your intellectual muscles get flabby!

Your intellectual image comes from how well you've developed what's inside your skull. This is your intellectual self.

empathy

Empathy

The root of the word empathy is PATHOS — the Greek word for feeling. SYMpathy means acknowledging the feelings of someone else as in, "I sympathize with you."

resistance

Resistance

When I talk about this negative versatility trait, the image of a mule comes to mind. Mules are not very versatile animals.

competition

Competition with Others

You might be tempted to say: "What's wrong with a little competition?" Nothing's wrong with it.

vision

Do You Have A Vision?

I think it is easy to see why someone who has the power to imagine, to be creative, to posit alternatives in a coherent way that others can understand, is going to be more influential than someone who cannot.

positiveness

Positiveness

Positiveness means maintaining a state of positive expectations about people and situations, including a positive state of energy in your thoughts and emotional patterns.

overstepping

High Trust Selling

doubt, you have seen this quantum shift and its consequences in your industry: your competitors have increased in number and become more aggressive.

attentiveness

Attentiveness

Attentiveness means being aware of what is going on in your environment. It can be as simple as noticing when someone is getting bored, to sensing that now is not the right time to put your ideas across.

resolution

Conflict Resolution Behaviors

There are five basic conflict resolution behaviors which will help you resolve conflict in almost any situation you encounter. They will allow you to benefit from positive disagreement without having those disagreements escalate into out-of-control personality conflicts that damage the morale and productivity of the organization.

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