Author: Tony Alessandra

Empathy

The root of the word empathy is PATHOS — the Greek word for feeling. SYMpathy means acknowledging the feelings of someone else as in, "I sympathize with you."

Resistance

When I talk about this negative versatility trait, the image of a mule comes to mind. Mules are not very versatile animals.

Competition with Others

You might be tempted to say: "What's wrong with a little competition?" Nothing's wrong with it.

Do You Have A Vision?

I think it is easy to see why someone who has the power to imagine, to be creative, to posit alternatives in a coherent way that others can understand, is going to be more influential than someone who cannot.

Positiveness

Positiveness means maintaining a state of positive expectations about people and situations, including a positive state of energy in your thoughts and emotional patterns.

High Trust Selling

doubt, you have seen this quantum shift and its consequences in your industry: your competitors have increased in number and become more aggressive.

Attentiveness

Attentiveness means being aware of what is going on in your environment. It can be as simple as noticing when someone is getting bored, to sensing that now is not the right time to put your ideas across.

Conflict Resolution Behaviors

There are five basic conflict resolution behaviors which will help you resolve conflict in almost any situation you encounter. They will allow you to benefit from positive disagreement without having those disagreements escalate into out-of-control personality conflicts that damage the morale and productivity of the organization.

Win-Win Negotiating

The two ends of the negotiating spectrum are win-win negotiating versus win-lose negotiating. Win-lose negotiators see the participants as adversaries.

Inspiring Success in Others

There is one thing that nearly all successful people have in common that is critically important. They are almost never solitary individuals.

Up Your Brain Power

There are several things one can do to up your brain power. Turning off our “auto pilot” can break habits we would rather shed ourselves of anyways.

Sell More by Accentuating the Positive

It's been estimated that we each have upwards of 50,000 thoughts per day. How many of yours are negative?

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