Author: Tony Alessandra

Conflict Resolution Behaviors

There are five basic conflict resolution behaviors which will help you resolve conflict in almost any situation you encounter. They will allow you to benefit from positive disagreement without having those disagreements escalate into out-of-control personality conflicts that damage the morale and productivity of the organization.

Win-Win Negotiating

The two ends of the negotiating spectrum are win-win negotiating versus win-lose negotiating. Win-lose negotiators see the participants as adversaries.

Inspiring Success in Others

There is one thing that nearly all successful people have in common that is critically important. They are almost never solitary individuals.

Up Your Brain Power

There are several things one can do to up your brain power. Turning off our “auto pilot” can break habits we would rather shed ourselves of anyways.

Sell More by Accentuating the Positive

It’s been estimated that we each have upwards of 50,000 thoughts per day. How many of yours are negative?

A Winning Image Starts With a Good Self-Image

A good self-image doesn’t follow success – it precedes it, as Robert L. Shook says in his book Winning Images. Someone saddled with a poor self-image may fool some people some of the time, but eventually they’ll fail, unless they comes to grips with their basic self-image.

Return to Resilience and Increase Your Sales

Resilience is a measure of how much you want something and has to do with your emotional strength. For instance, how many cold calls can you make in a row that all turn out to be, “No, thank you.”?

Rigidity

“That’s just the way it is,” or “Those are the rules, ma’am,” or “That’ll never work.” Do those kinds of sayings ever come from your mouth?

Developing a Sense of Humor

Humor is a social lubricant. It gives us something to share and creates bonds of appreciation. We are automatically endeared to people who make us laugh.

Are You Showing Enough Enthusiasm?

You generally wear your positivity on the “inside.” However, your enthusiasm is how you show it to the world – by your face, your voice, and your gestures.

Using Time as a Sign of Caring

Someone who is frequently late sends the message that he or she does not care. That may not be true, but that is the message, and it may injure his or her chances for rapport.

Failure Is the Line of Least Persistence

There likely will be setbacks and occasional self-doubts on the road to maximizing your charisma. You’re going to need patience and persistence. But it’s important to keep moving toward your goal.

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