Category: Emotional Intelligence for Managers

manager

How to Stop Being the Manager Everyone’s Afraid of

Plays well with others. This category appears on quarterly reports at many schools across the U.S. It’s a measure of how well school kids are doing on the social front. Maybe the topic should come up more often in the workplace.  

behavior

Are You Unwittingly Offending Your Team Members?

Before you tell another joke to your team, remember that comedy is usually based on someone else’s misfortune. Unless you’re making yourself the butt of your jokes, you could be headed for trouble.

quality

Are You Cultivating the Right Qualities for Your Company’s Culture?

The most successful scions of Wall Street are usually depicted in the movies as greedy and Machiavellian. If you think those characteristics will help you lead your company to the next level, you’re wrong.

Manage Smarter 16 — Jennifer Gluckow: Tips for Young and First-time Managers

Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. In episode 16, Jennifer discusses how age plays a role in the workplace and uses her professional experience to share her advice for young managers and first-time managers.

rage

How to Keep Your Workplace Rage Under Control

How often have you been the target of a senior executive’s rant? Whether it’s delivered in person by someone who’s red-faced and shouting or by email with snarky threats, these attacks hurt.

Manage Smarter 11 — Heather Monahan: Building Resilience and Your Personal Brand

Heather Monahan is the CEO of her own company Boss In Heels and author of the new book Confidence Creator — which reveals the essential techniques for building confidence and becoming your most powerful self. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. In episode 11, we discuss the need for leaders to build their own personal brand, developing resilience, and being female in the C‑suite.

Manage Smarter 10 — Jordan Blakesley: How One Tweet Can Destroy Your Career or Business

Jordan Blakesley is a Principal Partner at B Public Relations, a Denver-based public relations firm. She has more than a decade of experience, specializing in PR in the travel/tourism, restaurant/food/wine and luxury real estate industries. In episode 10, we discuss a social media/public relations case study involving two slain Ohio police officers and a restaurant owner who tweeted carelessly about their killings and the resulting lessons for managers, leadership and business owners.

resistance

How Persuasive Are You?

How do you behave when you’re under a deadline and your key employees resist your requests for them to work late? If you’re not using ‘positive persuasion principles’ espoused by Art Petty, you might be setting yourself up for disaster.

self-aware

Do Your Team Members Know the Difference Between Funny and Rude?

Is your wisecrack going to be perceived as hysterically funny or just plain rude? It’s worth paying attention to what’s happening in your office environment. New research from the University of North Carolina shows that rudeness negatively impacts job engagement and performance.

behavior

How Much Time Do You Spend Managing Conflict?

It might start as a petty squabble about the best day to release a regular report. Before you know it, two of your valued employees aren’t talking to each other. What’s your next step?

unconventional

Is Your Need to be Right Killing Your Company?

As a member of the c‑suite, you’re under pressure to produce. When things go well, everyone celebrates. When your big plan fails – the unpopular merger, for example – the buck stops with you.

Photo by Ray Hennessy on Unsplash

How to Dress Up Getting Dressed Down by Your Peer

You're in a meeting. Ideas are being shared. You posit a great one. Some twit uses this opportunity to bash you, your idea, your previous ideas and your entire role at the company.

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