According to a recent article by HubSpot writer Emma Brudner, “Starting off a connect call with "is this a bad time?" creates a plethora of problems that kill the sale out of the gate.”
Category: Connecting with the Head
It’s understandable that a salesperson will have deadlines, but there are more tactful ways to communicate that than saying “as soon as possible.” Rather than cause anxiety or create pressure, consider using one of the following suggestions the next time you request something by a deadline.
I’ve been a professional writer and professional speaker for 20 years. But like you, I’ve been an amateur since the third grade when I talked about what I did on my summer vacation.
Value is perhaps the most illusive word in sales. Everyone will tell you how important it is, very few can tell you what it is. I’ve already gone on ad nauseam about my distaste for the words “added value.”
Are you paying enough attention to your email subject lines? It’s a great opportunity to instantly interest and engage recipients–AND make them want to read and respond!
When speaking, it’s vital that reps project a confident, assured image. Consider everything you say and how it will impact others’ view of you. Also, even more importantly, take time to listen.
How do you communicate? How do you know if your communication is helping you get what you want or hurting you?
How’s it going? I mean this year so far? Accomplishing what you thought you would? On the
path of amazing achievement? Or are you stuck in neutral, or worse, reverse?
You can't always say yes to a prospect or client. Some of us, though, have a difficult time saying no. Here are a few alternatives to the "N" word.
As I've traveled around the country giving keynote speeches the past 27 years, I've been amazed to find that many salespeople do not know and cannot articulate their competitive advantage to their prospects and customers!