Category: Sales Tips

Stop Losing Customers With These 5 Simple Retention Tactics

All businesses rely on their customers to be successful. Your marketing efforts may excel at attracting new customers, but other aspects of your business might be KILLING your retention rates!

Are You Making References Part of Your Sales Process?

If you think references are only for securing yourself a new job, check out what Lee Salz has to say on this topic. The right references can help you close a big deal, but you have to know when and how to use these contacts in your sales process.

Is impatience at an all-time high?

Feeling impatient…a lot? Well, you are far from alone! And I'm right in the mix with you, so let's examine what's going on, shall we?

Are Your Client Success Stories Full of "Lifeless Facts"?

Success stories from clients are a fantastic way to attract new business. They can reveal the effectiveness of your product or service while putting prospects' minds at ease by touting your credibility and professionalism.

The grass is always greener on the other side of the job. Or is it?

Hate your job? Things at work not going your way? Productivity down? Not earning enough? Thinking of leaving? Here are some job realities you may want to consider before flying to another light-bulb.

3 Tips to Keep the Love Alive With Long-Term Clients

Congratulations! You’ve courted your prospect and won their heart. But if you want to KEEP their heart and their business, you must continue to romance them throughout your professional relationship.

The 7 Phases of The Customer's Buying Cycle

As a sales professional, it is important to recognize that just as you are navigating your prospects through the sales cycle, they navigate through a cycle of their own. It is called the buying cycle, which encompasses a series of emotions and evaluations that will drive their decision.

A Few "Unusual" Tips for Increased Productivity

Are you struggling to get things done? If so, you may be interested in some productivity “hacks” suggested in a recent post by author and leadership expert Kevin Eikenberry.

How to Handle Workplace Criticism Like A Professional

Criticism can be a tough pill to swallow, especially in the workplace. Additionally, salespeople tend to be confident folks for whom negative feedback can be particularly tough to hear. But, it’s unrealistic to think that everything you do will be perfect and you’ll do your job without any mistakes.

Leaving for greener pastures? Do you know why? Are you sure they’re green?

Why do salespeople quit their job? More money? Better job opportunity? Don’t like what they are doing? Don’t like their boss?

Reduce Your Passive-Aggressive Emails with These Tips

Email has become a crucial part of our everyday communication, but the phrases you are using could be damaging your prospecting efforts. In fact, the exact phrases you include to be polite, respectfully, informative, etc. are actually painting you as passive aggressive!

Are You Tapping Social Data to Anticipate Client Needs?

Sales professionals everywhere are remarking that their job is getting more difficult. The 2016 Selling Challenges Study by Richardson reveals what the problem might be.

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