Tag: angry clients

Two Tips to Reduce Your Number of Angry Clients

Few things are worse than an angry customer. Here are two ways to prevent that from happening.

Patience: The First Step to Calming an Angry Client

You’ve heard that a loyal client is more valuable than spending your energy attempting to acquire new ones. When that client is angry, take immediate action to remedy the situation.

Top Tips to Calm Down an Angry Client

Salvaging a business relationship that has eroded can be tricky. Chris Frascella offers a few tips on the best way to repair the damage and maintain the client.