Tag: apologizing

How Civil Interaction Boosts Productivity

Does a bold and bragging sentiment work for leaders? Or should they opt for more of a thanking and apologizing demeanor?

Is How Often You're Apologizing Killing Your Potential Sale?

Everyone makes mistakes. And, yes, an apology should be the first thing your client hears from you after such an occurrence. However, if you keep apologizing after that point, it will prolong the issue and potentially make it seem worse to the client than it ever really was.