How would your company fare if your customer service was randomly tested without your knowledge? Based on SuperOffice's research, not well.
Tag: b2b customer relations
Nearly everything is customizable now-a-days, so why are we acting as if customer service doesn’t have to be any different?
There are personality traits you may already have that can help you succeed in sales. Here's a list of ones you should hone to up your sales game.
B2C companies average 65% – 85% in customer experience index ratings, while B2B companies score under 50 percent. Here's what we can learn from B2C companies to close that gap.