If your customer service strategy is proactive, it decreases the likelihood you’ll have to be reactive to problems later on down the road.
Tag: client outreach
These common customer service mistakes could be costing you clients. Here's what they are and how to fix them.
Trust is difficult to achieve. Clients care about more than your products and services. When you show them you have great problem-solving abilities and won’t waste their time, you’re on your way to building trust.