Tag: Client Services

Are You Guilty of Making These Customer Service Mistakes?

These common customer service mistakes could be costing you clients. Here's what they are and how to fix them.

Could Your Company Pass a Random Customer Service Test?

How would your company fare if your customer service was randomly tested without your knowledge? Based on SuperOffice's research, not well.

Here's Why You Lost That Client

It's never easy when a client walks out the door. If you want to avoid a repeat of that miserable experience, check out the VisualCapitalist article, “Why Your Customers Are Leaving – And How To Win Them Back."

Top Tips to Calm Down an Angry Client

Salvaging a business relationship that has eroded can be tricky. Chris Frascella offers a few tips on the best way to repair the damage and maintain the client.

Why Retailers are Failing with a 40% Customer Satisfaction Rating

Consumers have high expectations of retailers, and those expectations continue to get higher each year. With the marketplace becoming more and more crowded, it is vital for retailers to differentiate themselves as old strategies are quickly becoming obsolete.

3 Tips to Keep the Love Alive With Long-Term Clients

Congratulations! You’ve courted your prospect and won their heart. But if you want to KEEP their heart and their business, you must continue to romance them throughout your professional relationship.

SalesFuel’s Growing Client Roster Leads to Expansion, New Client Services Team

Leading sales, marketing and management strategists firm SalesFuel continues its expansion and growth into 2016. With the addition of three new employees to service its ever-growing roster of clients, SalesFuel is also proud to announce the promotion of a current employee to Vice President.

Sales Development Services adds Julie Clark as Director of Client Services

Sales Development Services is pleased to announce the addition of Julie Clark as its Director of Client Services. Working out of the company’s Westerville headquarters, Clark assumes a broad set of duties to support operations, client services, event/exhibit logistics as well as the company’s proprietary AdMall Leaders Program.