Tag: connecting with the heart

Do You Believe In Sales Karma? What Goes Around Comes Around

How is your sales kar­ma? The way that you treat oth­ers is the way that you will be treat­ed. Every time!

How to Be Welcomed by Your Customers

One way to be wel­comed by your cus­tomers is to be in the right frame of mind. Pre­pare your­self men­tal­ly for sell­ing. What does that mean to you?

Using Time as a Sign of Caring

Some­one who is fre­quent­ly late sends the mes­sage that he or she does not care. That may not be true, but that is the mes­sage, and it may injure his or her chances for rap­port.

Empathy Statements: How They Can Help You Sell

Sales reps must do every­thing they can to put a prospect at ease dur­ing the sales process. One way to do so is to demon­strate empa­thy.

How to Make the Right Emotional Connection with Prospects

Whether you’re work­ing with a new prospect or an exist­ing cus­tomer, you need to make an emo­tion­al con­nec­tion. If you’re like many of your fel­low sales reps, your con­nect­ing moments may not be hap­pen­ing often enough.

Use These Tips to Be a Top Networker

The most suc­cess­ful net­work­ers aren’t tak­ers. Actu­al­ly, they are givers. They also stand out by always being gra­cious and polite.

People don’t like to be sold but they love to buy

Sales­peo­ple learn tech­niques. Sales­peo­ple learn “clos­es.” Sales­peo­ple learn sys­tems of sell­ing. And none of them are more pow­er­ful than some­one want­i­ng to buy.

How Empathy Can Boost Your Position with Prospects

Empa­thy shines bright­est when things go wrong. Your client is feel­ing frus­trat­ed, mad, and a whole slew of oth­er neg­a­tive emo­tions, but most of all, she’s wor­ried that you won’t care enough to fix the prob­lem quick­ly.

How Have You Progressed Since the Third Grade?

I’ve been a pro­fes­sion­al writer and pro­fes­sion­al speak­er for 20 years. But like you, I’ve been an ama­teur since the third grade when I talked about what I did on my sum­mer vaca­tion.

Why Your Hands Should Signal 'OK' During Presentations

When you stand in front of an audi­ence, peo­ple aren’t just lis­ten­ing to you. Your body lan­guage, in par­tic­u­lar, your hand motions also com­mu­ni­cate your inten­tion.

Sell is a Four Letter Word

Many peo­ple in sales want to believe they help the client. Well, here’s a secret — the best sales­peo­ple are helpers. The best sales­peo­ple care and are gen­uine.

Earn Prospect Trust with Good Storytelling

Typ­i­cal­ly, reps make their prod­uct or ser­vice the hero of a sto­ry, sav­ing the day for the prospect and his or her busi­ness. But, what if you switched it up? Emi­ly Bauer sug­gests cast­ing the prospect as your story’s hero.