Tag: customer review

Your Customer Service Reputation Depends on This 1 Thing

Think about the last time you bought something for yourself. After doing some initial research yourself, you probably asked some friends if they’ve had any experience with the product or service you were considering. Their answers were probably a make-or-break for your decision, right?

Customer Reviews Have Significant Impact on Buying Behavior

A new study from the e‑tailing group and PowerReviews finds that one-half of Internet users research online before making any type of purchase – on the Web, in a store or through any other method.

Customer Reviews Have Significant Impact on Buying Behavior

A new study from the e‑tailing group and PowerReviews finds that one-half of Internet users research online before making any type of purchase – on the Web, in a store or through any other method.