Your new manager training likely focused on how to use the CRM, the best way to process PTO requests and understanding expense reimbursement guidelines. But did you actually learn how to manage your reps?
Tag: emotional intelligence
Steve Sisler is an author, speaker, and a master behavioral analyst. He has consulted on “personality difference” with hundreds of .com companies in 18 countries. He is the CEO of Behavioral Resource Group and a SalesFuel partner. In this episode, we discuss: What motivates us that makes the brain feel good and lessens brain tension; the 27 different styles of motivation; why we are driven by feelings; and ow managers can learn to identify the different motivational types on their team.
Do you pride yourself on being one kind of person at work and another kind of person at home? Many people do.
As the boss, it’s easy to get into the mindset that you’re always right. After all, you’ve encountered most of the problems your sales reps are experiencing.
Your team is looking up to you for leadership and inspiration. Are you providing what they need?
Workplace gossip. You know it’s a problem. Managers need to monitor what’s happening in the gossip channel. It’s also key for them to screen out candidates whose penchant for gossip is likely to make them toxic hires.
Being a good manager is a lot like being a super parent. It’s a manager’s job to nurture team members, help them develop their skills and encourage them to succeed in their careers.
Work without stress is a dream nowadays. Consider these stressors: hectic days, differences in ideas, and unsatisfied stakeholders and customers.
Have you done it again? Reacted to a colleague or a team member in a way that you now regret?
Are your team members coming to you with the same old complaints about a co-worker? We can all have problems working with others and a lack of self-awareness leads to many of these problems.
When you walk into a room, do people tend to stop talking and start leaving? Some leaders might think nothing of this response and decide everyone else has a problem.