Phil Jones is author of five best-selling books and youngest ever winner of "British Excellence in Sales and Marketing" Award and his life's work is to demystify the process of persuasion. In this episode, we discuss: Why indecision is the enemy of leaders; Key phrases to turning the leverage around onto the non-performer and to create empathy; Why leaders shouldn’t ask for recommendations that don't get buy-in and how to fix this; and How to make people SEE what you’re saying instead of HEARING it.
They call him the "DISC Whisperer" for a reason. Steve Sisler is like an FBI profiler but for businesses, and he proved it at LTDS in San Diego. "You can know so much about a person when you build a reservoir of how people think, and the emotions going on in a person’s life," Sisler told attendees. Building an arsenal of emotional tools to communicate better with everyone at work can be a manager's best investment.
There are personality traits you may already have that can help you succeed in sales. Here's a list of ones you should hone to up your sales game.
With the economy nearing full employment, workers are feeling bolder about putting their resume on the street to see if they can find a better job. What exactly constitutes a better job and what can you, as a leader or hiring manager, do to retain existing talent and recruit new talent?
Being a great salesperson is not all about being an extrovert and having great speaking skills. Michael Pici explains some of the unusual character traits top salespeople share in his blog post on hubspot.com.
In order to inspire client loyalty, you have to first gain their trust. Here are a few tips on how to do so with the help of James Alexander and his article, “Brilliant CX: Compressing the Cycle Time of Trust.”