Tag: etiquette

How to Take Small Talk to the Next Level

Have you been using the same open­ing lines in your con­ver­sa­tions with prospects and clients for too long? You know what I mean.

Sales Reps: How to Hone Your Sense of Humor

My sug­ges­tions for improv­ing your sense of humor: First, find out what your strong suit is, humor-wise. Ask a friend who’ll be hon­est with you.

Is Bluntness A Problem For You?

Being assertive about our opin­ions and beliefs is fine, but at some point, assertive­ness cross­es over into blunt­ness. And that means you haven't tak­en the oth­er person's feel­ings into account.

Ace the First 30 Seconds of Your Prospect Meeting With These Tips

You nev­er have a sec­ond chance to make a first impres­sion. Truer words were nev­er spo­ken – espe­cial­ly in the world of sales. If you want a prospect to trust you, says Mike Rena­han, you’ve got 30 sec­onds to do all the right things.

Every great salesperson was once a beginner

Yes, I’m some­what suc­cess­ful now, BUT I didn’t start with thir­teen best-sell­ing books. I start­ed by writ­ing one 750-word col­umn. Actu­al­ly, I start­ed study­ing sales in 1972. And made sales for 35 years.

How to Start A Conversation with a Complete Stranger

When’s the last time your spoke with a stranger, face to face? That’s right. You had to look up from your phone, acknowl­edge the phys­i­cal pres­ence of anoth­er human being, and engage in small talk.

Do Your Prospects See You As Likeable?

Emo­tion­al­ly intel­li­gent peo­ple eas­i­ly con­nect with oth­ers by focus­ing on a com­mon­al­i­ty. You can uncov­er a shared belief or inter­est by observ­ing what top­ics light up prospects and get them talk­ing.