"Arti­fi­cial intel­li­gence has arrived, and most con­sumers have crossed paths with it, reports Medi­a­Post. This could be using chat­bots for cus­tomer ser­vice, using facial recog­ni­tion for iden­ti­fi­ca­tion or hav­ing voice con­ver­sa­tions with a dig­i­tal assis­tant through a smart speak­er or smart­phone."