Everyone focuses on making customers feel happy and appreciated. But do you make your clients feel empowered? Empowered clients are comfortable clients, and comfort leads to loyalty.
If your team isn’t happy to come to work every day, you might want to change your style as Sherrie Campbell suggests in her column for Entrepreneur.com.
Everyone’s looking for a happy ending. What people don’t understand is, if there’s not a happy beginning, there’s never going to be a happy ending.