Paper is the preferred learning tool in today's fast-paced, highly competitive classrooms, according to students, teachers and parents surveyed for the recently released Paper and Productive Learning: The Fourth Annual Back-to-School Report from the Paper and Packaging Board (P+PB). The report, which examines paper's enduring and vital role in productive learning, found that 94% of college students and 89% of students in grades 7–12 say paper is essential to helping them achieve their academic goals.
Asking the right questions at the right time is critical to high-performance selling. Appropriate-timed probing gives you access to valuable insights that can win the sale. They can also help you deliver excellent customer service once you’ve made the deal.
People are ALWAYS asking me how long it takes to become a great salesman (salesperson). I tell them, “59 years and I’m still working at it.”
Businesses spend gobs of money developing, advertising and selling the products. They spend more money on the buildings and equipment that are vital to their processes. Doesn’t it make sense to invest just as heavily in the human element?
Leaders understand that learning encourages others. So they provide learning opportunities. They set expectations for learning and create learning cultures.
When I was 20, I knew everything. By the time I reached 21, I realized how stupid I actually was.
Part of excellent customer service is keeping on top of your what's going on with your clients and their business. But, sometimes conversations can stall or you just can't seem to get enough information out of them.