In today’s world, the social media scolds will quickly figure out if you’re not authentic. One way to improve your leader effectiveness is to follow the presence principle.
As you’ve already heard, trust is vital to selling. And to earn that trust, likeability plays a huge role. Sure, prospects may buy from reps who they don’t care for, but that doesn’t mean they trust them. This in turn leads to a shaky relationship and potential breakup.
The interpersonal skills demanded of top salespeople mean an introvert could never make it in this profession — right? Nope, says Bill Murphy, Jr. Here's how he succeeds as a shy person.